OngoingAI

Can I Help usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Helpdesk for chat & email tickets
  • • Unlimited tickets and seats
  • • No credit card required
  • • Upgrade anytime to add AI
Starter$59/month
  • • 1,000 AI credits/mo
  • • AI chat & email responses
  • • AI agent assist for your team
  • • Test AI before going live
Growth$179/month

14-day free trial

  • • 3,000 AI credits/mo
  • • AI answers customer phone calls
  • • AI chat & email responses
  • • AI agent assist for your team
  • • Test AI before going live
What does Can I Help do?

Can I Help is an AI customer concierge for Shopify that drives sales, resolves support issues 24/7 via chat, email & phone. Free to start, plans from $59/mo.

  • Free helpdesk for chat & email! Add AI features from $59/mo
  • 24/7 support across chat, email, and phone with instant AI responses
  • Product recommendations and order lookup to drive sales and conversions
  • No-code platform to customize AI personality and teach workflows/policies
  • AI Helpdesk with unlimited seats and tickets to empower your support team

Features

ChatAI chatbotsLive chatEmail chatVoice supportGreetingsProduct recommendationsQuick repliesColor and fontWelcome messagesTaggingAgent avatarHelpdeskEmailChatbotPhoneAuto-replyAI responsesAI summariesTicketingUnified inboxAuto-assignEscalationSpam detectionOrder trackingAnalytics
Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#85 on Aug 15 → #87 on Aug 19 · 5 observed days#87▼2

Tracked daily · last 5 days · as of 2026-08-19

Catalog position
Within Chat on the App Store
Rank by reviews
#471 of 818
Review percentile
43th
Rating percentile
63th
On the App Store
0.7 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 10d

Rating steady at 0.0★ · last 10d

0 on Aug 10 → 0 on Aug 19 · 9 observed days
Aug 10No change observedAug 19
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

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Frequently asked questions

Can I Help is an AI customer concierge for Shopify that drives sales, resolves support issues 24/7 via chat, email & phone. Free to start, plans from $59/mo. It's a chat tool for ecommerce stores.