OngoingAI

Bugalou usage & market intelligence

Pricing
Free trial available
Starter - 500$49/month

14-day free trial · or $529/year and save 10%

Starter - 1500$89/month

14-day free trial · or $961/year and save 10%

Pro - 500$109/month

14-day free trial · or $1,177/year and save 10%

Pro - 1500$189/month

14-day free trial · or $2,041/year and save 10%

What does Bugalou do?

Bugalou is an AI-powered customer support platform that helps e-commerce businesses communicate faster and smarter. Customers can track their Shopi...

  • Automatic order tracking - Customers can track their Shopify orders directly
  • AI chatbot - Automated responses to common questions about orders, shipping
  • Multi-channel inbox - Manage all customer conversations from one central

Features

HelpdeskEmailSMSLive chatChatbotPhoneSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingCustomer notificationsFeedback surveysMulti-languageMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 2d· Rating steady at 0.0★
Sep 13Sep 14

Daily tracking from Aug 10, 2026 through today · 2 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#160 of 161
Review percentile
1th
Rating percentile
65th
On the App Store
0 yrs
Works with
Integrations listed for Bugalou
Shopify Adminemailmessengeroutlooktwiliowhatsappwoocommerce
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Frequently asked questions

Bugalou is an AI-powered customer support platform that helps e-commerce businesses communicate faster and smarter. Customers can track their Shopi... It's a helpdesk tool for ecommerce stores.