Is Brandwise well reviewed?

Brandwise holds an average rating of 2.2 out of 5 across 2 reviews.

How much does Brandwise cost?

Free trial available. Plans: Start ($49/month), Pro ($99/month), Scale ($179/month), Enterprise ($269/month).

Brandwise: Reviews, Stores & Alternatives

Name: Brandwise
Availability: InStock
Rating: 2.2 (2 reviews)
Author: Brandwise Inc.

Brandwise usage & market intelligence

Shopify rating

2.2 ★

2 reviews

Pricing

Free trial available

Start$49/month

7-day free trial · or $470/year and save 20%

• 5,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Pro$99/month

7-day free trial · or $950/year and save 20%

• 10,000 AI credits monthly
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Scale$179/month

7-day free trial · or $1,718/year and save 20%

• 20,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

Enterprise$269/month

7-day free trial · or $2,582/year and save 20%

• 30,000 AI credits per month
• Channels: email, live chat, social media
• AI comment moderation
• AI replies
• AI summaries

What does Brandwise do?

Provide instant customer support with AI across every channel: email, social media, and live chat.

Unified inbox: email, live chat, IG, FB, and TikTok
AI Agent: resolves tickets automatically with accurate brand & order info
AI Comment Moderation: automatically hide negative/spam comments on your ads
View order info, shipping details, & process refunds directly in your inbox
In-depth analytics for your entire organization and individual team members

Features

HelpdeskEmailLive chatChatbotSocial mediaAuto-replyAI responsesAI summariesTicketingUnified inboxAuto-assignTaggingSpam detectionOrder trackingMulti-languageMulti-storeAnalyticsReportsChatAI chatbotsEmail chatReal-time translationBehavior trackingAgent analyticsCustomer insightsFAQsGreetingsQuick repliesOrder updatesColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsChat assignmentChat flowsAgent avatar

Review history

Daily review count on the Shopify App Store

2±0 · 29d· Rating steady at 2.2★

Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings

Live organic position on Shopify App Store category pages