BotSpace
Shopify chat app by BotSpace·AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Snapshot
Ongoing.AI tracks BotSpace daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
67 reviews
Pricing
From $15/mo
freemium
Built for Shopify
No
Years live
2
launched Dec 22, 2023
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
+5
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where BotSpace sits day-by-day in Chat.
Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →
Catalog position
Where BotSpace sits in the App Store.
Rank and percentile inside the Chat category — the competitive shape of the niche around this app.
Rank in Chat
#50
of 812 active apps
Review count percentile
94th
vs category siblings
Rating percentile
64th
vs category siblings
Years on App Store
2
since 2023
Listing change cadence
What BotSpace has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-28 → 2026-06-30
Shopify Lastmod · Jun 29
2026-06-27 → 2026-06-28
Shopify Lastmod · Jun 28
2026-06-25 → 2026-06-27
Reviews
What merchants are saying
- 97%positive66
- 0%neutral0
- 3%negative2
Top themes
What merchants praise
“Bot Space has been a great solution for our business. Their chatbot is easy to use and helps automate customer interactions efficiently. The WhatsApp integration is especially useful, as customers can receive details, updates, and responses directly on WhatsApp, making communication faster and more convenient. The platform has helped us improve customer engagement and streamline our support process. Overall, a reliable and effective service.”
What merchants complain about
“EXTREMELY POOR SERVICE ONLY SINGLE PERSON DOING ONBOARDING, CUSTOMER SUPORT, SALES, MAKING WORKFLOWS, DEVELOPER. THEY CALL ANYTIME AND EXPECT TO PICK CALLS, MAKING WORKFLOWS LIVES AFFECTING YOUR CUSTOMERS AND ORDERS”
Plans
BotSpace pricing tiers.
Free
Free
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15/month
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
Capabilities
What BotSpace can do.
The 51 capabilities BotSpace lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Chat
Real-time messaging
10- AI chatbots
- Live chat
- SMS
- Voice support
- Social media
- Multi-language
- Real-time translation
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
12- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
9- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Helpdesk
Channels
8- SMS
- Live chat
- Chatbot
- Phone
- Social media
- Self-service
- FAQs
Workflow automation
12- Auto-reply
- Response templates
- AI responses
- AI summaries
- Unified inbox
- Auto-assign
- Rule-based triggers
- Order tracking
- Customer notifications
- Multi-language
- Analytics
- Reports
FAQ
BotSpace — frequently asked questions.
What is BotSpace on Shopify?
How much does BotSpace cost?
Is BotSpace free?
When was BotSpace launched?
Is BotSpace Built for Shopify?
What are the best BotSpace alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running BotSpace.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View BotSpace on the Shopify App Store ↗