OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 100 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
Pro
$23/month
or $204/year and save 26%
  • • 500 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
Business
$79/month
or $708/year and save 25%
  • • 2000 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
What does BetterFeedback AI Surveys do?

Ask AI follow-ups in your post-purchase survey, so "Instagram" becomes "a reel from @creator that convinced me." Learn why customers buy. Free on Shopify.

  • AI follow-up questions that adapt to each customer's answer automatically
  • Learn which ads, creators, and channels actually convince customers to buy
  • Add post-purchase surveys to your thank you and order status pages, no code
  • See the real order revenue behind every reason — and what almost stopped a sale
  • Describe what you want to learn and AI creates the survey questions for you

Features

SurveysConditional logicDrag-and-drop editorTemplatesCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsAI insightsMarketing attributionAnalytics dashboardGDPR compliance
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Surveys
    #134
  • Analytics
    #1,167▼6

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Surveys on the App Store
Rank by reviews
#95 of 115
Review percentile
18th
Rating percentile
47th
On the App Store
0.3 yrs
Works with
Integrations listed for BetterFeedback AI Surveys
CheckoutCustomer accountsCheckout ExtensionsThank you & Order Status PageZapier
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Frequently asked questions

Ask AI follow-ups in your post-purchase survey, so "Instagram" becomes "a reel from @creator that convinced me." Learn why customers buy. Free on Shopify. It's a surveys tool for ecommerce stores.