OngoingAI

BetterFeedback AI Surveys usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 100 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
Pro$23/month

or $204/year and save 26%

  • • 500 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
Business$79/month

or $708/year and save 25%

  • • 2000 responses / month
  • • AI follow-up questions
  • • AI-generated surveys
  • • AI Insights — themes & sentiment
  • • Export survey data
What does BetterFeedback AI Surveys do?

Ask AI follow-ups in your post-purchase survey, so "Instagram" becomes "a reel from @creator that convinced me." Learn why customers buy. Free on Shopify.

  • AI follow-up questions that adapt to each customer's answer automatically
  • Learn which ads, creators, and channels actually convince customers to buy
  • Add post-purchase surveys to your thank you and order status pages, no code
  • See the real order revenue behind every reason — and what almost stopped a sale
  • Describe what you want to learn and AI creates the survey questions for you

Features

SurveysConditional logicDrag-and-drop editorTemplatesCustomer satisfactionNet Promoter Score (NPS)Product feedbackPost-purchaseAttributionData exportAnalyticsAI insightsMarketing attributionAnalytics dashboardGDPR compliance
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Surveys on the App Store
Rank by reviews
#91 of 111
Review percentile
19th
Rating percentile
49th
On the App Store
0.3 yrs
Works with
Integrations listed for BetterFeedback AI Surveys
CheckoutCustomer accountsCheckout ExtensionsThank you & Order Status PageZapier
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Frequently asked questions

Ask AI follow-ups in your post-purchase survey, so "Instagram" becomes "a reel from @creator that convinced me." Learn why customers buy. Free on Shopify. It's a surveys tool for ecommerce stores.