OngoingAI

Belco usage & market intelligence

Pricing
Free trial available
Basis$172/month

or $1,850/year and save 10%

  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
Plus$413/month

14-day free trial · or $4,460/year and save 10%

  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
  • • API RPM package
Premium$545/month

or $5,886/year and save 10%

  • • Emails sent
  • • AI Chat Bot features
  • • AI Chat Bot Token Usage
  • • API RPM package
What does Belco do?

Belco centralizes chat, email, phone, and messaging into one support inbox with real-time order visibility and team collaboration features.

  • Unified inbox for chat, email, phone, and messaging channels
  • Real-time order and customer data in every conversation
  • Conversation assignment and internal team collaboration
  • Automation rules, tagging, and workflow management
  • AI-assisted reply suggestions for faster responses

Features

HelpdeskEmailLive chatChatbotPhoneSocial mediaSelf-serviceContact formAuto-replyAI responsesTicketingUnified inboxRule-based triggersTaggingOrder trackingCustomer notificationsMulti-languageMulti-store
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#67▲8

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#61 of 161
Review percentile
63th
Rating percentile
65th
On the App Store
0.3 yrs
Works with
Integrations listed for Belco ‑ Customer Support
AmazonE-mailFacebookInstagramPhoneWhatsApp
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Frequently asked questions

Belco centralizes chat, email, phone, and messaging into one support inbox with real-time order visibility and team collaboration features. It's a helpdesk tool for ecommerce stores.