OngoingAI

Asks usage & market intelligence

Pricing
Free plan available
FreeFree
  • • Free forever, no credit card
  • • 50 AI credits/month
  • • 1 team member
  • • 50 knowledge base articles
  • • Website widget + chat page
Starter$39/month

7-day free trial · or $374/year and save 20%

  • • 500 AI credits/month
  • • AI trained on your whole store
  • • Website widget + shareable chat page
  • • Live chat inbox for 10 teammates
  • • Auto re-sync when your site changes
Business$149/month

7-day free trial · or $1,430/year and save 20%

  • • 4,000 AI credits/month
  • • Advanced analytics & AI insights
  • • SLA tracking & team reports
  • • Revenue & conversion attribution
  • • API access & webhooks
Premium$349/month

7-day free trial · or $3,350/year and save 20%

  • • 10,000 AI credits/month
  • • Most accurate AI model
  • • Remove Asks branding
  • • SAML SSO & 50 team members
  • • MCP & developer API
What does Asks do?

Asks is an AI chatbot & live chat app for Shopify. It learns your store, answers customers 24/7, recommends products, tracks orders, and hands off to your team.

  • AI agent trained on your products, policies, and help center at install
  • Recommends from your live catalog, shows the cart, and guides checkout
  • Answers order status and tracking questions straight from Shopify, 24/7
  • Tickets raised in chat with full context, then assigned and resolved by you
  • One shared inbox: web chat, WhatsApp, Instagram, Messenger, and email

Features

HelpdeskLive chatChatbotSelf-serviceHelp centerFAQsResponse templatesAI responsesAI summariesTicketingAuto-assignEscalationTaggingOrder trackingFeedback surveysMulti-languageAnalyticsReportsChatAI chatbotsReal-time translationAgent analyticsCustomer insightsGreetingsProduct recommendationsQuick repliesOrder updatesColor and fontChat windowBusiness hoursWelcome messagesChat assignment
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#37 on Aug 21 → #20 on Sep 2 · 13 observed days#20▲17
  • Chat#95 on Aug 28 → #95 on Sep 2 · 6 observed days#95

Tracked daily · last 13 days · as of 2026-09-02

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#140 of 155
Review percentile
10th
Rating percentile
65th
On the App Store
0.1 yrs
Works with
Integrations listed for Asks: AI Chatbot & Live Chat
CheckoutShopify AdminEmailFacebook MessengerInstagramWhatsApp
Apps similar to Asks
The App Store's own "more apps like this" for Asks
Tidio: AI Chatbot & Live Chat
4.8(1,336)

Free plan available

QuickCEP: AI Support Agent
4.9(56)

Free plan available

Gorgias: AI, Helpdesk & Chat
4.3(703)

Free trial available

Frequently asked questions

Asks is an AI chatbot & live chat app for Shopify. It learns your store, answers customers 24/7, recommends products, tracks orders, and hands off to your team. It's a helpdesk tool for ecommerce stores.