Helpdesk · refreshed Jun 12, 2026
ARCS Support Ticketing System for Shopify
by ARCS Group Ltd. · Allows customers to contact store owner/manager using support ticket
1 reviews, 1.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
1.00
1 reviews
Pricing
From $2/mo
free_trial
Built for Shopify
No
Years live
4
launched Feb 14, 2022
Last updated
Apr 28, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Catalog position
Where ARCS Support Ticketing System sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#71
of 180 active apps
Review count percentile
56th
vs category siblings
Rating percentile
56th
vs category siblings
Years on App Store
4
since 2022
Listing change cadence
What ARCS Support Ticketing System has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · May 30
set to 2026-04-28
Works With · May 29
set to none
Launched At · May 29
set to Feb 14, 2022
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive0% · 0
- Neutral0% · 0
- Negative100% · 1
“The app wasn't working on the Debut theme and wouldn't appear in the add a section area as their instructions said. Tried emailing support as my trial period is ticking away and I can't even use it. No response. Uninstall I guess.”
Top themes
- 1. customer-support1
- 2. compatibility-issues1
- 3. setup-issues1
Plans
ARCS Support Ticketing System pricing tiers.
Up to 1000 tickets
$2.99/month
Up to 3000 tickets
$4.99/month
Up to 7000 tickets
$8.99/month
Unlimited tickets
$15.99/month
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running ARCS Support Ticketing System.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View ARCS Support Ticketing System on the Shopify App Store ↗