Chat · refreshed Jun 12, 2026

AnswerAI Chatbot & Live Chat for Shopify

by Answer AI · Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7

19 reviews, 4.90 average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChatHelpdesk

Rating

4.90

19 reviews

Pricing

From $49/mo

free_trial

Built for Shopify

Yes

Years live

2

launched Oct 17, 2023

Last updated

Jun 9, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

Catalog position

Where AnswerAI Chatbot & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#91

of 767 active apps

Review count percentile

88th

vs category siblings

Rating percentile

67th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What AnswerAI Chatbot & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to AnswerAI Chatbot & Live Chattagline: set to Grow Sales with an AI Chatbot, L…description: set to AI Chat by Answer AI is a chatbo…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Standard (+2 more)primary_price_value: set to 49categories: set to Chat (+1 more)built_for_shopify: no → yeslaunched_at: set to Oct 17, 2023works_with: set to Checkoutshopify_lastmod: set to 2026-05-28shopify_lastmod: 2026-05-28 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-09pricing_tiers: Standard (+2 more) → Starter (+3 more)May 22, 26Jun 1, 26Jun 12, 26

Pricing Tiers · Jun 10

Standard (+2 more) → Starter (+3 more)

Shopify Lastmod · Jun 10

2026-06-01 → 2026-06-09

Shopify Lastmod · Jun 2

2026-05-30 → 2026-06-01

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive100% · 21
  • Neutral0% · 0
  • Negative0% · 0
A slick app that was very easily integrated onto our store, but also backed by a great support team and regular check-in communication from a customer success manager.
Function18 · 5★ · 2025-09-23

Top themes

  1. 1. ease-of-use1
  2. 2. customer-support1
  3. 3. performance1
  4. 4. integration1

Plans

AnswerAI Chatbot & Live Chat pricing tiers.

Starter

$49/month

  • 50 AI conversations per month
  • 24/7 AI chat widget on your store
  • Order tracking & returns answered
  • Trained on your full knowledge base
  • Unlimited FAQs
  • Answers product questions to sell

Growth

$199/month

  • All Starter + 200 convos/month
  • AI product recs that upsell shoppers
  • Sentiment AI + advanced analytics
  • Full order & returns automation
  • Custom brand voice & tone

Advanced

$499/month

  • All Growth + 750 convos/month
  • Agentic AI resolves issues end-to-end
  • Revenue dashboard + account manager
  • Email support AI + 3 languages
  • Multi-step actions w/ admin approval

Pro

$1,000/month

  • All Advanced + 1,250 convos/month
  • Elite AI model: most intelligent model
  • WhatsApp + all-language support
  • White-glove setup + bespoke tools
  • All languages supported
  • Phone support + priority SLA

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running AnswerAI Chatbot & Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View AnswerAI Chatbot & Live Chat on the Shopify App Store ↗