AnswerAI Chatbot & Live Chat

Shopify chat app by Answer AI·Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7

Snapshot

4.90(19 reviews)#95of 813 inChat

Ongoing.AI tracks AnswerAI Chatbot & Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatHelpdesk

Rating

4.90

19 reviews

Pricing

From $49/mo

free_trial

Built for Shopify

Yes

Years live

2

launched Oct 17, 2023

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where AnswerAI Chatbot & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#95

of 813 active apps

Review count percentile

88th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

2

since 2023

Listing change cadence

What AnswerAI Chatbot & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-09 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-19 → 2026-06-29

Shopify Lastmod · Jun 20

2026-06-16 → 2026-06-19

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(19 reviews)
  • 100%positive21
  • 0%neutral0
  • 0%negative0

Popular mentions

  • ease of use
  • customer support
  • performance
  • integration

Top themes

  1. ease of use1
  2. customer support1
  3. performance1
  4. integration1

What merchants praise

“A slick app that was very easily integrated onto our store, but also backed by a great support team and regular check-in communication from a customer success manager.”
Function18 · 5★ · 2025-09-23

Plans

AnswerAI Chatbot & Live Chat pricing tiers.

Starter

$49/month

  • 50 AI conversations per month
  • 24/7 AI chat widget on your store
  • Order tracking & returns answered
  • Trained on your full knowledge base
  • Unlimited FAQs
  • Answers product questions to sell

Growth

$199/month

  • All Starter + 200 convos/month
  • AI product recs that upsell shoppers
  • Sentiment AI + advanced analytics
  • Full order & returns automation
  • Custom brand voice & tone

Advanced

$499/month

  • All Growth + 750 convos/month
  • Agentic AI resolves issues end-to-end
  • Revenue dashboard + account manager
  • Email support AI + 3 languages
  • Multi-step actions w/ admin approval

Pro

$1,000/month

  • All Advanced + 1,250 convos/month
  • Elite AI model: most intelligent model
  • WhatsApp + all-language support
  • White-glove setup + bespoke tools
  • All languages supported
  • Phone support + priority SLA

Capabilities

What AnswerAI Chatbot & Live Chat can do.

The 14 capabilities AnswerAI Chatbot & Live Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

2
  • AI chatbots
  • Live chat

Automated responses

4
  • FAQs
  • Product recommendations
  • Shipping alerts
  • Order updates

Customization

5
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat flows

Helpdesk

Channels

2
  • Live chat
  • Chatbot

Workflow automation

1
  • AI responses

FAQ

AnswerAI Chatbot & Live Chat — frequently asked questions.

What is AnswerAI Chatbot & Live Chat on Shopify?
AnswerAI Chatbot & Live Chat is a Shopify app in the Chat category. AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. It averages 4.90 out of 5 across 19 merchant reviews on the Shopify App Store.
How much does AnswerAI Chatbot & Live Chat cost?
AnswerAI Chatbot & Live Chat has 4 paid plans on the Shopify App Store, starting at $49/month and going up to $1000/month.
Is AnswerAI Chatbot & Live Chat free?
No, AnswerAI Chatbot & Live Chat is a paid Shopify app. Plans start at $49/month on the Shopify App Store.
When was AnswerAI Chatbot & Live Chat launched?
AnswerAI Chatbot & Live Chat launched on October 17, 2023 — over 2 years on the Shopify App Store. In that time it has gathered 19 merchant reviews.
Is AnswerAI Chatbot & Live Chat Built for Shopify?
Yes — AnswerAI Chatbot & Live Chat carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best AnswerAI Chatbot & Live Chat alternatives?
Merchants commonly compare AnswerAI Chatbot & Live Chat with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: pricing

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★981

Known for: pricing

Browse more inAll Chat apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running AnswerAI Chatbot & Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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