OngoingAI

Amity usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 100 AI Conversations
  • • 10 AI Voice Calls
  • • 1 Connected Channel
  • • 1,000 Session Replays
  • • 100 Web Chats
Plus$49/month

7-day free trial

  • • 250 AI Conversations
  • • 25 AI Voice Calls
  • • Unlimited Connected Channels
  • • 1,000 Session Replays
  • • 300 Web Chats
Pro$199/month

7-day free trial

  • • 750 AI Conversations
  • • 100 AI Voice Calls
  • • Unlimited Connected Channels
  • • 5,000 Session Replays
  • • 1,000 Web Chats
Max$549/month

7-day free trial

  • • 2,000 AI Conversations
  • • 300 AI Voice Calls
  • • Unlimited Connected Channels
  • • 10,000 Session Replays
  • • 5,000 Web Chats
What does Amity do?

Amity remembers every customer and uses that context across support, sales and marketing.

  • Shared inbox for Gmail, Instagram, WhatsApp and every support channel
  • Takes action: draft or auto-send and suggests next steps & follow-ups
  • Proactive sales: voice agents can call and win back abandoned carts
  • Personalised marketing: send customer specific marketing emails at scale
  • Session replays: see every customers journey and replay analytics

Features

HelpdeskEmailLive chatChatbotSocial mediaAuto-replyAI responsesAI summariesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#110 of 161
Review percentile
32th
Rating percentile
65th
On the App Store
0.3 yrs
Works with
Integrations listed for Amity: AI Customer Support
GmailInstagramKlaviyoWhatsApp
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Frequently asked questions

Amity remembers every customer and uses that context across support, sales and marketing. It's a helpdesk tool for ecommerce stores.