OngoingAI

Amity usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 25 AI Conversations
  • • 50 Customer Memories
  • • 1 Connected Channel
Helpdesk$10/month

7-day free trial

  • • All channels in one inbox
  • • Create actions and follow-ups
  • • Customer profiles and memory pages
  • • Structured notes, preferences, and remin
Pro$30/month

7-day free trial

  • • Unlimited AI Conversations
  • • Unlimited Connected Channels
  • • Unlimited Customer Memories
  • • Advanced Analytics
  • • Custom Agent Configuration
What does Amity do?

Amity remembers every customer and uses that context across support, sales and marketing.

  • Shared inbox for Gmail, Instagram, WhatsApp and every support channel
  • Takes action: draft or auto-send and suggests next steps & follow-ups
  • Proactive sales: voice agents can call and win back abandoned carts
  • Personalised marketing: send customer specific marketing emails at scale
  • Session replays: see every customers journey and replay analytics

Features

HelpdeskSocial mediaAuto-replyAI responsesAI summariesAnalytics
Review history
Daily review count on the Shopify App Store
0±0 · 10d· Rating steady at 0.0★
Aug 10Aug 19

Daily tracking from Aug 10, 2026 through today · 9 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#106 of 146
Review percentile
28th
Rating percentile
65th
On the App Store
0.3 yrs
Works with
Integrations listed for Amity: AI Customer Support
GmailInstagramWhatsApp
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Frequently asked questions

Amity remembers every customer and uses that context across support, sales and marketing. It's a helpdesk tool for ecommerce stores.