Rating
5.00
1 reviews
Pricing
From $35/mo
free_trial
Built for Shopify
No
Years live
0
launched Jan 23, 2026
Last updated
May 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
—
28-day Δ
+0
Rating change
7-day Δ
—
28-day Δ
+0.00
Category rank over time
Where Aiva sits day-by-day in Helpdesk.
Position across the Helpdesk page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Not enough history yet — chart fills in as substrate accumulates.
Catalog position
Where Aiva sits in the App Store.
Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.
Rank in Helpdesk
#76
of 180 active apps
Review count percentile
56th
vs category siblings
Rating percentile
81th
vs category siblings
Years on App Store
0
since 2026
Listing change cadence
What Aiva has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Works With · May 31
Shopify Admin Gmail Google Calen… → Gmail Google Calendar Outlook Ou…
Shopify Lastmod · May 31
2026-05-22 → 2026-05-30
Shopify Lastmod · May 30
set to 2026-05-22
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive100% · 2
- Neutral0% · 0
- Negative0% · 0
“This has been extremely helpful for managing my business'. Saving me countless hours everyday responding to customer emails.”
Top themes
Plans
Aiva pricing tiers.
Basic
$35/month
Professional
$95/month
Enterprise
$239/month
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Pushdaddy
Pushdaddy Many Chat ,Cloud API
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Aiva.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Aiva on the Shopify App Store ↗