OngoingAI

Aigento usage & market intelligence

Pricing
Free trial available
Basic Plan$29/month

7-day free trial

  • • Bring your own AI API Key
  • • Unlimited Tickets
  • • Unlimited AI Replies
  • • Unlimited Automations
Pro Plan$79/month

7-day free trial

  • • Use our Aigento API Keys
  • • Unlimited Tickets
  • • Unlimited AI Replies
  • • Unlimited Automations
  • • 1:1 Slack Support
What does Aigento do?

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside i...

  • Unified inbox for email, chat, and contact forms — with live Shopify context
  • AI triage and grounded drafts from your knowledge base and order history
  • Approve every send, or auto-send per workflow with confidence gates
  • Visual automations with honest dry-runs: reads execute, sends stay gated
  • Smart knowledge base flags gaps, contradictions, and stale articles

Features

HelpdeskEmailLive chatChatbotSocial mediaSelf-serviceHelp centerContact formFAQsAuto-replyResponse templatesAI responsesAI summariesTicketingUnified inboxAuto-assignRule-based triggersEscalationTaggingSpam detectionOrder trackingCustomer notificationsFeedback surveysMulti-languageMulti-storeAnalyticsReports
Review history
Daily review count on the Shopify App Store
0±0 · 14d· Rating steady at 0.0★
Aug 22Sep 4

Daily tracking from Aug 10, 2026 through today · 14 days observed

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#151 of 155
Review percentile
3th
Rating percentile
65th
On the App Store
0 yrs
Works with
Integrations listed for Aigento ‑ AI Helpdesk Solution
AgentsAnthropicClaudeEmailLLMOpenAI
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Frequently asked questions

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside i... It's a helpdesk tool for ecommerce stores.