OngoingAI

InboxIQ usage & market intelligence

Pricing
Free plan available
FreeFree
  • • 100 Emails/month
Starter$19/month
  • • 750 Emails/month
Professional$39/month
  • • 10000 Emails/month
What does InboxIQ do?

Automate customer support with AI-powered responses for email, Instagram, and Facebook. Learn from past conversations and your knowledge base to reply faster.

  • AI-powered email and social message responses that match your brand voice
  • Learns from your past conversations to improve response accuracy
  • Unified inbox for email, Instagram DMs, and Facebook Messenger
  • Build a searchable knowledge base from your customer interactions
  • Embeddable web widget for instant answers and customer contact forms

Features

HelpdeskEmailAuto-replyResponse templatesAI responses
Category rankings
Live organic position on Shopify App Store category pages
  • Helpdesk#76 on Aug 15 → #79 on Aug 19 · 5 observed days#79▼3

Tracked daily · last 5 days · as of 2026-08-19

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#77 of 146
Review percentile
48th
Rating percentile
67th
On the App Store
0.8 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Works with
Integrations listed for InboxIQ ‑ AI Customer Support
Shopify AdminEmailfacebookinstagram
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The App Store's own "more apps like this" for InboxIQ
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Frequently asked questions

Automate customer support with AI-powered responses for email, Instagram, and Facebook. Learn from past conversations and your knowledge base to reply faster. It's a helpdesk tool for ecommerce stores.