PoetAI ‑ AI Knowledge Chatbot

Shopify chat app by Webtop·AI chatbot that answers customer questions and recommends products using your store content.

Snapshot

#712of 820 inChat

PoetAI ‑ AI Knowledge Chatbot is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked Jun 8, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChatHelpdesk

Pricing

From $9/mo

paid

Built for Shopify

No

Years live

0

launched Jun 3, 2026

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

—

28-day Δ

+0.00

Catalog position

Where PoetAI ‑ AI Knowledge Chatbot sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#712

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What PoetAI ‑ AI Knowledge Chatbot has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-06-07 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-07 → 2026-06-30

PricingIdentity & listingCadence

Plans

PoetAI ‑ AI Knowledge Chatbot pricing tiers.

Special Plan

$9/month

  • Unlimited responses
  • Advanced AI feature
  • RAG

Capabilities

What PoetAI can do.

The 23 capabilities PoetAI lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

3
  • AI chatbots
  • Live chat
  • Customer insights

Automated responses

7
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Order updates
  • Surveys

Customization

5
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat flows

Helpdesk

Channels

2
  • Chatbot
  • FAQs

Workflow automation

6
  • Auto-reply
  • AI responses
  • AI summaries
  • Order tracking
  • Analytics
  • Reports

FAQ

PoetAI — frequently asked questions.

What is PoetAI on Shopify?
PoetAI, officially listed on the Shopify App Store as PoetAI ‑ AI Knowledge Chatbot, is a Shopify app in the Chat category. AI Chatbot helps merchants automate customer support using AI trained on store content. It answers common questions, assists customers in finding products, and reduces repetitive support tasks. The app improves response time and helps customers navigate the store more efficiently. It is easy to install and requires no technical setup.
How much does PoetAI cost?
PoetAI has a single paid plan at $9/month on the Shopify App Store.
Is PoetAI free?
No, PoetAI is a paid Shopify app. Plans start at $9/month on the Shopify App Store.
When was PoetAI launched?
PoetAI launched on June 3, 2026.
Is PoetAI Built for Shopify?
PoetAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best PoetAI alternatives?
Merchants commonly compare PoetAI with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,806

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps All Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running PoetAI ‑ AI Knowledge Chatbot.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track PoetAI ‑ AI Knowledge Chatbot — free Start free

Prefer the source? View PoetAI ‑ AI Knowledge Chatbot on the Shopify App Store ↗