AI Chatbot and AI Call Center

Shopify helpdesk app by Assistflow AI·AI Chat & Call Center Agent that knows your customers by name — before you even pick up the phone.

Snapshot

#164of 196 inHelpdesk

AI Chatbot and AI Call Center is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

From $19/mo

free_trial

Built for Shopify

No

Years live

0

launched Dec 1, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where AI Chatbot and AI Call Center sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#164

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What AI Chatbot and AI Call Center has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Plans

AI Chatbot and AI Call Center pricing tiers.

Shopify Starter

$19/month

  • Own Vapi Account
  • Auto-map 57 Shopify data fields
  • No-code setup & instant activation
  • AI greets customers by name
  • Real-time order sync & tracking
  • Twilio / Vonage / Telnyx SIP ready
  • SMS & Email automation
  • Self-setup AI call center, email support

Professional

$99/month

  • Own Vapi Account
  • Auto-map 57 Shopify data fields
  • No-code setup & instant activation
  • AI greets customers by name
  • Real-time order sync & tracking
  • Twilio / Vonage / Telnyx SIP ready
  • SMS & Email automation
  • Priority support + custom AI prompt

Premium

$499/month

  • Own Vapi Account
  • Auto-map 57 Shopify data fields
  • No-code setup & instant activation
  • AI greets customers by name
  • Real-time order sync & tracking
  • Twilio / Vonage / Telnyx SIP ready
  • SMS & Email automation
  • SLA & advanced support

Capabilities

What AI Chatbot and AI Call Center can do.

The 20 capabilities AI Chatbot and AI Call Center lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

8
  • Live chat
  • Chatbot
  • Phone
  • Social media
  • Self-service
  • Help center
  • Contact form
  • FAQs

Workflow automation

12
  • Auto-reply
  • AI responses
  • AI summaries
  • Ticketing
  • Auto-assign
  • Escalation
  • Order tracking
  • Customer notifications
  • Feedback surveys
  • Multi-language
  • Analytics
  • Reports

FAQ

AI Chatbot and AI Call Center — frequently asked questions.

What is AI Chatbot and AI Call Center on Shopify?
AI Chatbot and AI Call Center is a Shopify app in the Helpdesk category. Assistflow instantly connects with Shopify API to fetch and map customer data automatically. When a customer use web chat or calls, the AI greets them by name, knows their order history, and can send SMS or email updates. It records conversations, provides webhook connections, and works entirely no-code — making customer service faster, smarter, and fully automated.Let AI handle calls, Customers, and tickets using real Shopify data.
How much does AI Chatbot and AI Call Center cost?
AI Chatbot and AI Call Center has 3 paid plans on the Shopify App Store, starting at $19/month and going up to $499/month.
Is AI Chatbot and AI Call Center free?
No, AI Chatbot and AI Call Center is a paid Shopify app. Plans start at $19/month on the Shopify App Store.
When was AI Chatbot and AI Call Center launched?
AI Chatbot and AI Call Center launched on December 1, 2025.
Is AI Chatbot and AI Call Center Built for Shopify?
AI Chatbot and AI Call Center does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best AI Chatbot and AI Call Center alternatives?
Merchants commonly compare AI Chatbot and AI Call Center with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★669

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running AI Chatbot and AI Call Center.

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Prefer the source? View AI Chatbot and AI Call Center on the Shopify App Store ↗