Helpdesk · refreshed Jun 14, 2026

ActDeskAI for Shopify

by Actdeskai · AI support that auto-trains on your store, evaluates itself, then handles tickets automatically.

Newly tracked by Ongoing.AI. Review history, installs, and rank trajectory will accumulate here as the substrate observes them — refreshed every 24 hours. Snapshot captured Jun 14, 2026.

CategoriesHelpdesk

Pricing

From $29/mo

free_trial

Built for Shopify

No

Years live

0

launched May 6, 2026

Last updated

Jun 13, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

—

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

Catalog position

Where ActDeskAI sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#168

of 183 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What ActDeskAI has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysshopify_lastmod: set to 2026-06-13name: set to ActDeskAItagline: set to AI support that auto-trains on y…description: set to ActDesk AI auto-trains on your S…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to free_trialpricing_tiers: set to Starter (+2 more)primary_price_value: set to 29categories: set to Helpdesklaunched_at: set to May 6, 2026works_with: set to noneMay 24, 26Jun 3, 26Jun 14, 26

Works With · Jun 14

set to none

Launched At · Jun 14

set to May 6, 2026

Categories · Jun 14

set to Helpdesk

PricingIdentity & listingCadence

Plans

ActDeskAI pricing tiers.

Starter

$29/month

  • 500 AI conversations
  • Chat widget on storefront
  • Order lookup & tracking
  • Return eligibility checking
  • Email escalation
  • Basic analytics dashboard
  • Readiness scorecard
  • Auto-trains in 5 minutes

Growth

$89/month

  • Everything in Starter
  • 2,000 AI Conversations
  • Priority Email Support

Pro

$299/month

  • Everything in Growth
  • 10,000 AI Conversations
  • Dedicated Ongoing Support

FAQ

ActDeskAI — frequently asked questions.

What is ActDeskAI on Shopify?
ActDeskAI is a Shopify app in the Helpdesk category. ActDesk AI auto-trains on your Shopify store and resolves support tickets without human intervention. It reads your products, policies, and FAQs via the Shopify API. Before going live, a readiness scorecard evaluates the agent topic by topic so you see where it performs well and where it needs help. It handles order tracking, return eligibility, product questions, and shipping. Complex issues route to your team via email with full context. You control tone, welcome message, and escalation rules.
How do I add ActDeskAI on Shopify?
Open the ActDeskAI listing in the Shopify App Store at apps.shopify.com/actdeskai, choose "Add app," and complete the Shopify install flow. After installation, you can configure ActDeskAI from your Shopify admin under Apps.
How much does ActDeskAI cost?
ActDeskAI has 3 paid plans on the Shopify App Store, starting at $29/month and going up to $299/month.
Is ActDeskAI free?
No, ActDeskAI is a paid Shopify app. Plans start at $29/month on the Shopify App Store.
When was ActDeskAI launched?
ActDeskAI launched on May 6, 2026.
Is ActDeskAI Built for Shopify?
ActDeskAI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best ActDeskAI alternatives?
Merchants commonly compare ActDeskAI with Tidio, Gorgias, Redo, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,261

Known for: customer-support

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.30★646

Known for: customer-support

Redo Tech, Inc

Redo

4.90★619

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★365

Known for: ease-of-use

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 14, 2026.

Find every brand running ActDeskAI.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on ActDeskAI

Prefer the source? View ActDeskAI on the Shopify App Store ↗