OngoingAI

ActDeskAI usage & market intelligence

Pricing
Free trial available
Starter$29/month

7-day free trial

  • • 500 AI conversations
  • • Chat widget on storefront
  • • Order lookup & tracking
  • • Return eligibility checking
  • • Email escalation
Growth$89/month

7-day free trial

  • • Everything in Starter
  • • 2,000 AI Conversations
  • • Priority Email Support
Pro$299/month

7-day free trial

  • • Everything in Growth
  • • 10,000 AI Conversations
  • • Dedicated Ongoing Support
What does ActDeskAI do?

AI support that auto-trains on your store, evaluates itself, then handles order tracking, returns, and product questions 24/7. Plans from $29/mo.

  • Auto-trains on your products, policies, and FAQs — first response in 5 minutes
  • Readiness scorecard — evaluates the AI topic by topic before it goes live
  • Order lookup and tracking — answers "where's my order?" with real data
  • Human escalation — routes complex issues to your team with full context
  • Merchant controls — set agent tone, welcome message, and escalation rules

Features

HelpdeskLive chatChatbotHelp centerAI responsesOrder tracking
Review history
Daily review count on the Shopify App Store
0±0 · 29d· Rating steady at 0.0★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Catalog position
Within Helpdesk on the App Store
Rank by reviews
#106 of 161
Review percentile
35th
Rating percentile
65th
On the App Store
0.4 yrs
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Frequently asked questions

AI support that auto-trains on your store, evaluates itself, then handles order tracking, returns, and product questions 24/7. Plans from $29/mo. It's a helpdesk tool for ecommerce stores.