Achille AI

Achille AI is a Shopify app in the Helpdesk category. Achille automates your customer support end-to-end, not just the reply. Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required. Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team.

Achille AI is priced at $39/month on the Shopify App Store.

Yes — Achille AI offers a free plan alongside paid options. Paid plans start at $39/month for advanced features.

Achille AI launched on June 2, 2026.

Achille AI does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Achille AI with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.