OngoingAI

14.ai usage & market intelligence

What does 14.ai do?

14.ai enables you to access your shop data directly in 14.ai support platform. Use the copilot agent to get more information on a ticket's order a...

  • Check an order in 14.ai chat
  • Check the shop inventory in 14.ai chat
  • Issue a refund in 14.ai chat

Features

HelpdeskEmailChatbotSocial mediaAuto-replyAI responsesAI summariesTicketingUnified inboxAuto-assignEscalationTaggingAnalytics
Catalog position
Within Helpdesk on the App Store
Rank by reviews
#75 of 146
Review percentile
49th
Rating percentile
67th
On the App Store
0.7 yrs
Review history
Review count observed daily on the Shopify App Store
0±0 · 9d
0 on Aug 10 → 0 on Aug 18 · 8 observed days
Aug 10No change observedAug 18
30D90D · Nov 76M · Feb '271Y · Aug '27

Daily tracking began Aug 10, 2026

Frequently asked questions

14.ai enables you to access your shop data directly in 14.ai support platform. Use the copilot agent to get more information on a ticket's order a... It's a helpdesk tool for ecommerce stores.