14.ai

Shopify helpdesk app by Motif Land Inc·Connect your store to your customer support platform to check realtime data on orders.

Snapshot

#127of 196 inHelpdesk

14.ai is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesHelpdesk

Pricing

Free

free

Built for Shopify

No

Years live

0

launched Nov 27, 2025

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where 14.ai sits in the App Store.

Rank and percentile inside the Helpdesk category — the competitive shape of the niche around this app.

Rank in Helpdesk

#127

of 196 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2025

Listing change cadence

What 14.ai has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-15 → 2026-06-16

Shopify Lastmod · Jun 16

2026-05-14 → 2026-06-15

PricingIdentity & listingCadence

Capabilities

What 14.ai can do.

The 12 capabilities 14.ai lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Channels

3
  • Email
  • Chatbot
  • Social media

Workflow automation

9
  • Auto-reply
  • AI responses
  • AI summaries
  • Ticketing
  • Unified inbox
  • Auto-assign
  • Escalation
  • Tagging
  • Analytics

FAQ

14.ai — frequently asked questions.

What is 14.ai on Shopify?
14.ai is a Shopify app in the Helpdesk category. 14.ai enables you to access your shop data directly in 14.ai support platform. Use the copilot agent to get more information on a ticket's order and issue refunds directly from the chat.
How much does 14.ai cost?
14.ai is free to install and use on Shopify — there are no paid plans on this app.
Is 14.ai free?
Yes — 14.ai is free to install and use on Shopify. There are no paid plans.
When was 14.ai launched?
14.ai launched on November 27, 2025.
Is 14.ai Built for Shopify?
14.ai does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best 14.ai alternatives?
Merchants commonly compare 14.ai with Tidio, Redo, Gorgias, and Willdesk. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Redo Tech, Inc

Redo

5.00★666

Gorgias Inc.

Gorgias: AI, Helpdesk & Chat

4.20★652

Known for: customer-support

Channelwill

Willdesk: Live Chat&AI Chatbot

4.80★364

Known for: ease-of-use

Browse more inAll Helpdesk apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running 14.ai.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track 14.ai — free Start free

Prefer the source? View 14.ai on the Shopify App Store ↗