OngoingAI

Shopify app comparison · updated Sep 16, 2026

Listrak vs Omnisend

Compare Listrak and Omnisend for Shopify email marketing using current ratings, review activity, pricing, features, and OngoingAI-observed adoption.

Listrak

Listrak: Email, SMS & Identity

Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration.

Rating
5.00
Reviews
23
Review growth · 30d
+3 · +15.0%
Pricing
Free to install
Years on Shopify
6
Stores observed
222

Omnisend

Omnisend Email Marketing & SMS

Run email marketing & SMS campaigns with AI marketing tools. Collect emails with popups & sell more.

Rating
4.70
Reviews
3,184
Review growth · 30d
+234 · +7.9%
Pricing
Free to install
Years on Shopify
12
Stores observed
11,136

Our read

Omnisend has the stronger observed market footprint in OngoingAI's data — it appears on 50.2× more tracked stores and carries 132.7× the App Store review depth. Ratings and recent review growth are closer.

Rating
Listrak leads5.0 vs 4.7
Review growth
Listrak faster+15.0% vs +7.9%
Review depth
Omnisend132.7× more reviews
Observed adoption
Omnisend50.2× more tracked stores

Review trajectory

How each app's Shopify reviews are moving.

Daily App Store review counts since we began tracking — who's gaining reviews fastest, who holds the larger base, and how the race is developing.

Omnisend Email Marketing & SMS leads total reviews and is adding them fastest over the tracked window.

Listrak Omnisend Email Marketing & SMS

Reviews each app has gained since the start of this tracking window. · Tracking window · Aug 18 – Sep 16, 2026

Listrak
+3
Omnisend Email Marketing & SMS
+234
Net new
Omnisend Email Marketing & SMS leads by +231

Head-to-head

The signals, side by side.

Each row reads straight from the live App Store listing and OngoingAI’s census. The Difference column states the gap — not a buyer recommendation.

DimensionListrakOmnisendDifference
Rating5.004.70Listrak +0.30
Reviews233,184Omnisend 132.7×
Review growth · 30d+3 · +15.0%+234 · +7.9%Listrak faster
Listed pricingFree to installFree to installNot directly comparable
Years on Shopify612Omnisend +6y
Stores observed22211,136Omnisend leads

Which fits your requirements?

Choose by what you actually need.

Choose Listrak if…

  • You need targeting
  • You need segmentation
  • You need reporting
  • A higher App Store rating is a priority

Choose Omnisend if…

  • You need sms campaigns
  • You need push notifications
  • You need forms
  • A larger observed Shopify footprint is reassuring

Tied to observable requirements only — listed capabilities, ratings, review growth, adoption and price. It doesn’t assert usability or support quality.

Feature differences

What Listrak and Omnisend each do that the other doesn’t.

They cover largely the same ground — 73% of listed capabilities overlap. The decision material is the rest: what each lists that the other doesn’t.

11only29shared11onlyListrakOmnisend
73% overlap

Listrak only

11

  • Targeting
  • Segmentation
  • Reporting
  • Analytics
  • A/B testing
  • APIs and webhooks
  • SMS marketing
  • Compliance
  • Personalized messages
  • Scheduled messages
  • Two-way messaging

Omnisend only

11

  • SMS campaigns
  • Push notifications
  • Forms
  • Discounts
  • Promotions
  • Subscriptions
  • Product reviews
  • Translation
  • Custom code
  • Custom fonts
  • Email domains
29 shared capabilities
  • Email marketing
  • Email campaigns
  • Newsletters
  • Pop-ups
  • Landing pages
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Custom campaigns
  • Editor tool
  • Templates
  • AI generation
  • Localization
  • Import and export
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations

Observed adoption

Who actually runs each, on real stores.

The stores OngoingAI’s weekly census observes running each app, and the platform each skews toward — observed presence, not vendor-reported install totals.

Scope

What this comparison measures.

What it measures

Shopify App Store ratings and review counts, rating distribution, developer reply rates, reviewer tenure and geography, listed pricing and capabilities, category data, and OngoingAI-observed storefront adoption for Listrak and Omnisend.

What it doesn’t

Hands-on usability, customer-support quality, deliverability, merchant sentiment from review text, or revenue impact. We draw a sharp line around what we can observe.

Methodology

Where the numbers come from.

Ratings, review counts, pricing, and categories come from the live Shopify App Store listing, refreshed daily. Review growth compares the observed snapshots across the trailing 30-day window. “Stores observed” and the platform split come from OngoingAI’s weekly storefront census — the real stores running each app, not the listing’s claimed totals. Comparison generated Sep 16, 2026.

See who’s switching — as it happens.

Track app adoption on live ecommerce stores. Find merchants running Listrak or Omnisend, follow stack changes, and see when a store installs, removes, or replaces an app.