Shopify app comparison · refreshed

Judge.me Product Reviews App vs Loox

Two Shopify apps in the product reviews category, compared on the dimensions merchants actually weigh: ratings, review momentum, pricing, customer-support sentiment, bugs, and what reviewers uniquely call out. Built from 49,763 live Shopify App Store reviews.

Judge.me

Judge.me Product Reviews App

Sell more with unlimited product reviews, UGC, star ratings, and testimonials

Rating
5.00
Reviews
41,511
Δ reviews · 49d
+1,815
Δ rating · 49d
+0.00
Pricing
From $15/mo
Built for Shopify
Yes

Loox

Loox ‑ Product Reviews App

Convert more shoppers with visual product reviews, superpowered by AI

Rating
4.90
Reviews
8,252
Δ reviews · 48d
+291
Δ rating · 48d
+0.00
Pricing
From $49/mo
Built for Shopify
Yes

Scorecard

The decision, by the numbers.

Each row reads directly from the live App Store listing and the observed review-stats history. No editorialising on top.

DimensionJudge.me Product Reviews AppLooxEdge
Rating5.004.90Judge.me Product Reviews App +0.10
Reviews41,5118,252Judge.me Product Reviews App 5.0×
Δ reviews · 49d+1,815+291Judge.me Product Reviews App +1,524
App Store launch20152015tied
Paid plan from$15/mo$49/moJudge.me Product Reviews App cheaper
Built for ShopifyYesYestied

Trajectory

Momentum and risk profile.

Review momentum

Reviews gained since first observed snapshot · past 49d

02004006008001k1.2k1.4k1.6k1.8kMay 28Jul 15
Judge.me Product Reviews App+1,815
Loox+291

Star distribution

Share of reviews at each star tier — wider 1- and 2-star bands read as a fatter tail of negative experiences.

Judge.me Product Reviews App

41,511 reviews

97.7%1.7%0.2%0.1%0.4%

Loox

8,252 reviews

93.9%3.3%0.5%0.3%1.9%
5★4★3★2★1★

Feature footprint

How similar are these apps, really?

Every capability tag both apps list on the Shopify App Store, mapped into shared ground and side-specific edges. Same taxonomy on both sides — Shopify’s own.

Judge.me Product Reviews App only

14

Shared

25

Loox only

13

63% of the larger app’s capability tags are shared with the other. Meaningful overlap with distinct edges.

Capabilities by Shopify category

40 · 38 total

Display options

Product reviews

16
21

Ways to collect reviews

Product reviews

14
11

SEO tools

SEO

5
0

Monitoring performance

SEO

5
0

Content types

Social proof

0
4

Analytics

Social proof

0
2
Judge.me Product Reviews AppLoox

Judge.me Product Reviews App only

14

  • Q&A
  • SMS requests
  • Push notifications
  • Surveys
  • QR codes
  • Backlinks
  • Meta tags
  • JSON-LD
  • Metadata optimization
  • Reporting
  • Analytics
  • Tracking
  • Testing
  • A/B testing

Shared

25

  • Testimonials
  • Photo reviews
  • Video reviews
  • Star ratings
  • Badges
  • Carousels
  • Media galleries
  • Grid layout
  • Tabs or sidebars
  • All reviews page
  • Top reviews
  • Review summaries
  • Product grouping
  • Filtering
  • Rich snippets
  • Email requests
  • Social media UGC
  • Forms
  • Promotions
  • Referrals
  • Import and export
  • Review migration
  • Review syndication
  • Automations
  • Custom requests

Loox only

13

  • Review highlights
  • Pop-ups
  • UGC
  • Photos
  • Videos
  • Reviews
  • Review count
  • Custom notifications
  • Multi-language
  • Shoppable feeds
  • Custom layouts
  • Engagement tracking
  • Conversion tracking

Side-by-side by axis

What merchants actually say.

Semantic search across the review corpus, bucketed by sentiment, with the strongest positive and negative quotes per side.

customer support

Judge.me Product Reviews App

100 mentions

100% positive · avg rating 5.00

No standout quotes yet — corpus is still warming.

Loox

100 mentions

100% positive · avg rating 4.98

Great Customer Support that is effective and solution oriented.
W3Schools.com · 5★ · 2026-02-24

pricing

Judge.me Product Reviews App

1 mentions

100% positive · avg rating 5.00

No standout quotes yet — corpus is still warming.

Loox

3 mentions

33% positive · avg rating 2.00

Pricing is a bit high but it has a premium onboarding experience. Yet to play with the configuration on my site
Bujjify · 4★ · 2023-03-11

ease of use

Judge.me Product Reviews App

100 mentions

100% positive · avg rating 5.00

Easy to use....and if you get stuck, the live help is right there to lend a hand.
Deja Brew Coffee & Tea · 5★ · 2026-04-07

Loox

100 mentions

100% positive · avg rating 4.98

easy to use and navigate. Set up steps are well explained. Integration is also easy adding code was a breeze
FACEBYR · 5★ · 2021-03-18

onboarding

Judge.me Product Reviews App

7 mentions

100% positive · avg rating 5.00

Accurate answer from the AI agent. The onboarding process was easy and automated in many areas.
Team Power Products · 5★ ·

Loox

14 mentions

100% positive · avg rating 4.93

So intuitive onboarding process. Thank you so much for such a nice product.
Cloche.com · 5★ · 2023-12-04

bugs

Judge.me Product Reviews App

6 mentions

100% positive · avg rating 4.83

No standout quotes yet — corpus is still warming.

Loox

25 mentions

96% positive · avg rating 4.84

666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666666
Greenvinepet · 5★ · 2022-11-12

performance

Judge.me Product Reviews App

57 mentions

100% positive · avg rating 4.98

No standout quotes yet — corpus is still warming.

Loox

78 mentions

100% positive · avg rating 4.99

No standout quotes yet — corpus is still warming.

What each is known for

Themes reviewers raise.

The topics that surface most across reviews — the shared backbone and what each app is uniquely known for.

Judge.me Product Reviews App

  • customer-support113
  • ease-of-use48
  • pricing30
  • features21
  • bug21
  • performance17
  • missing-feature15
  • bugs14

Uniquely ease-of-use · features · performance · missing-feature · bugs · customization · feature-request

Loox

  • customer-support2
  • pricing2
  • bug1
  • referral-codes1
  • value-for-money1
  • hidden-limitations1
  • app-access-issues1

Uniquely referral-codes · value-for-money · hidden-limitations · app-access-issues

Shared themes

customer-supportpricingbug

Same Shopify categories

Product reviews

Methodology

Where the numbers come from.

Ratings, review counts, pricing, and the “Built for Shopify” flag come from the live Shopify App Store listing — refreshed daily. Trend deltas compare the snapshot from 365 days ago against today. Sentiment counts and quotes are derived from semantic search across the live review corpus, bucketed by rating sign — every quote on this page is a real review, not a paraphrase. Snapshot generated .

Watch the next stack change as it happens.

Ongoing.AI tracks every Shopify brand’s app stack daily. Find the merchants running Judge.me Product Reviews App or Loox, and the moment they switch.