YCloud
Shopify abandoned cart app by Hangzhou Yunpian Network Co., Ltd·Automate abandoned-cart recovery, COD confirmations, order updates, and customer chats via WhatsApp.
Snapshot
Ongoing.AI tracks YCloud daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
5.00
1 reviews
Pricing
From $52/mo
freemium
Built for Shopify
No
Years live
2
launched Oct 24, 2023
Last updated
Jul 3, 2026
Shopify listing
Keyword rank over time
Where YCloud shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term YCloud ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #94 on "abandoned cart".
abandoned cart
#94
best #94
no change
Catalog position
Where YCloud sits in the App Store.
Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.
Rank in Abandoned cart
#159
of 301 active apps
Review count percentile
42th
vs category siblings
Rating percentile
70th
vs category siblings
Years on App Store
2
since 2023
Listing change cadence
What YCloud has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 4
2026-07-02 → 2026-07-03
Shopify Lastmod · Jul 3
2026-07-01 → 2026-07-02
Shopify Lastmod · Jul 2
2026-06-30 → 2026-07-01
Reviews
What merchants are saying
- 100%positive1
- 0%neutral0
- 0%negative0
Top themes
What merchants praise
“I've tried a bunch of apps that work with WhatsApp, and honestly, this one’s hands down the best. The customer support is super helpful and quick, and they really know what they’re doing when it comes to handling store messages and automations. Big thanks to the team for making things so smooth. Definitely recommending this app, and I hope you keep growing!”
Plans
YCloud pricing tiers.
Free Forever
Free to install
- ∞ WhatsApp Conversations*
- Real-Time Shopify Data Sync
- WhatsApp Chat Widget & QR Codes
- AI Chatbot & Workflow (COD Confirm, etc)
- ∞ Automated Abandoned Checkout Recovery*
- Order Tracking Lookup in Chat
- No YCloud Watermark
- Enterprise-Grade Secure Encryption
Growth
$52/month
- All Free plan features +
- 2 Agent Seats for Shared Inbox
- 2 AI Chatbots for Shared Inbox
- Bulk Broadcast Messaging
- Online Live Chat Support
- ∞ Custom Automation Workflows*
- 5M AI Credits
- 10K Translation Characters
Pro
$118/month
- All Growth plan features +
- 6 Agent Seats
- 6 AI Chatbots
- OBA (Green Tick) Certification Support
- Dedicated Account Manager
- Custom Roles & Permissions
- 20M AI Credits
- 100K Translation Characters
Enterprise
$532/month
- All Pro plan features +
- Unlimited Agents & AI Chatbots
- Unlimited Chat History Storage
- 24/7 Premium Support
- SLA & Onboarding Services
- Advanced Security & Compliance
- 100M AI Credits
- 500K Translation Characters
Capabilities
What YCloud can do.
The 37 capabilities YCloud lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Abandoned cart
Cart recovery
5- Retargeting ads
- SMS notifications
- Multi-channel messaging
- Time-limited offers
- Automated workflows
Display options
3- Triggers
- Templates
- Multi-language
Chat
Real-time messaging
9- AI chatbots
- SMS
- Voice support
- Social media
- Multi-language
- Real-time translation
- Callback
- Agent analytics
- Customer insights
Automated responses
11- Cart recovery
- COD verification
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
9- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
FAQ
YCloud — frequently asked questions.
What is YCloud on Shopify?
How much does YCloud cost?
Is YCloud free?
When was YCloud launched?
Is YCloud Built for Shopify?
What are the best YCloud alternatives?
Alternatives
Apps merchants pick instead.
Shopify
Shopify Inbox
Known for: missing-features
Chatty AI Sales Agent - For live chat & helpdesk
Chatty AI Chatbot & Live Chat
Known for: bug
TIDIO LLC
Tidio ‑ Live Chat & AI Chatbot
Known for: customer-support
Postscript
Postscript SMS Marketing
Known for: customer-support
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running YCloud.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View YCloud on the Shopify App Store ↗