OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free Version
Free
  • • 100 regular AI responses per month
  • • Save info for 100 contacts
  • • Train 1 AI knowledge base
  • • 12 months of chat history storage
  • • Manage customers with 5 tags
Essentials
$9.90/month
7-day free trial · or $99/year and save 17%
  • • 1,000 regular AI responses/month
  • • Store contact info for 1,000 contacts
  • • Train up to 5 AI knowledge bases
  • • 12 months of chat history
  • • Manage customers with 5 tags
Professional
$59/month
7-day free trial · or $637/year and save 10%
  • • 5,000 AI responses/month
  • • Store 10,000 contacts info
  • • Unlimited AI knowledge base training
  • • 12-month chat history storage/month
  • • Unlimited tag management
Enterprise
$199/month
7-day free trial · or $2,149/year and save 10%
  • • 20,000 AI responses/month
  • • Unlimited contact storage
  • • Unlimited AI knowledge base training
  • • 12-month chat history storage/month
  • • Unlimited tag management
What does wukongChat:Live Chat & AI Chat do?

WukongChat supports Live Chatbot, AI Chatbot, Customer Service, Online Chat, and Frequently Asked Questions with 24/7 automated responses to reduce costs.

  • 24/7 automated responses to common customer questions
  • AI support for agents: full/semi-auto suggestions to assist human reps
  • Targeted engagement: segment customers by tags and profiles for marketing.
  • Multilingual support: auto-detects query language and responds accordingly.

Features

ChatAI chatbotsLive chatSMSSocial mediaFile uploadMulti-languageReal-time translationCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsCross-sellUpsellSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #726▲2

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#791 of 891
Review percentile
11th
Rating percentile
61th
On the App Store
0.8 yrs
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Frequently asked questions

WukongChat supports Live Chatbot, AI Chatbot, Customer Service, Online Chat, and Frequently Asked Questions with 24/7 automated responses to reduce costs. It's a chat tool for ecommerce stores.