Withly Inbox ‑ AI Chat Bot

Withly Inbox, officially listed on the Shopify App Store as Withly Inbox ‑ AI Chat Bot, is a Shopify app in the Chat category. Answering the same customer questions every day wastes time and costs you sales. Withly AI Chat adds a smart widget to your storefront that reads your products, pages, and policies to answer shoppers instantly — in any language. Ask about sizing, shipping, or returns and get an accurate response in seconds. The free plan includes 200 messages per month with full access to AI answers, content sync, and conversation dashboard. Need to step in? Switch any conversation to manual reply, then hand it.

Withly Inbox offers a free plan and 2 paid plans starting at $4/month and going up to $49.9/month. The free plan includes 200 AI messages per month, AI chat widget on storefront, Conversation dashboard, and Automatic content sync. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Withly Inbox offers a free plan alongside paid options. The free plan includes 200 AI messages per month, AI chat widget on storefront, and Conversation dashboard. Paid plans start at $4/month for advanced features.

Withly Inbox launched on May 8, 2026.

Withly Inbox does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Withly Inbox with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.