Wismo

Wismo, officially listed on the Shopify App Store as Wismo: AI Chatbot & Live Chat, is a Shopify app in the Chat category. Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most. This reduces time spent on repetitive questions while ensuring customers get instant responses any time of day. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.

Wismo offers a free plan and 3 paid plans starting at $19/month and going up to $119.9/month. The free plan includes 50 conversations/month, AI-powered support, Order tracking, and Ticket creation. The paid plans unlock advanced features beyond what's available on the free tier.

Yes — Wismo offers a free plan alongside paid options. The free plan includes 50 conversations/month, AI-powered support, and Order tracking. Paid plans start at $19/month for advanced features.

Wismo launched on February 23, 2026. In that time it has gathered 1 merchant reviews.

Wismo does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.

Merchants commonly compare Wismo with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.