Whatsy

Shopify chat app by Care Cart·WhatsApp chat button & share button for live chat customer support and social sharing to get sales.

Snapshot

4.80(39 reviews)#67of 813 inChat

Ongoing.AI tracks Whatsy daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

4.80

39 reviews

Pricing

Free

free

Built for Shopify

No

Years live

5

launched Mar 23, 2021

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

-1

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#41#41#40#39#395.003.752.501.250.00May 28Jun 5Jun 14Jun 22Jul 1Total reviewsRating (0–5)
Whatsy lost 1 reviews over the last 28 days.

Catalog position

Where Whatsy sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#67

of 813 active apps

Review count percentile

92th

vs category siblings

Rating percentile

64th

vs category siblings

Years on App Store

5

since 2021

Listing change cadence

What Whatsy has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+22shopify_lastmod: 2026-06-08 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-24 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.80(39 reviews)
  • 95%positive38
  • 5%neutral2
  • 0%negative0

Top themes

    What merchants praise

    “A very practical app! The customer support helped me solve a huge problem. Absolutely a perfect app.”
    Vintagestyle Leather · 5★ · 2026-03-31

    Capabilities

    What Whatsy can do.

    The 9 capabilities Whatsy lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    1
    • Live chat

    Automated responses

    2
    • Greetings
    • Quick replies

    Customization

    6
    • Color and font
    • Business hours
    • Welcome messages
    • Chat buttons
    • Chat flows
    • Agent avatar

    FAQ

    Whatsy — frequently asked questions.

    What is Whatsy on Shopify?
    Whatsy, officially listed on the Shopify App Store as Whatsy: WhatsApp Live Chat, is a Shopify app in the Chat category. With our WhatsApp Chat & Customer Service you can easily show the chat button and share button on your store front. It will allow your customers to chat with your support staff directly via WhatsApp. This WhatsApp chat app allow you to add multiple chat agents & engage with auto message & Upsell to your customers during live chat. Disclaimer: WhatsApp is a registered trademark of WhatsApp LLC. Whatsy is not affiliated with, endorsed by, or sponsored by WhatsApp LLC. It averages 4.80 out of 5 across 39 merchant reviews on the Shopify App Store.
    How much does Whatsy cost?
    Whatsy is free to install and use on Shopify — there are no paid plans on this app.
    Is Whatsy free?
    Yes — Whatsy is free to install and use on Shopify. There are no paid plans.
    When was Whatsy launched?
    Whatsy launched on March 23, 2021 — over 5 years on the Shopify App Store. In that time it has gathered 39 merchant reviews.
    Is Whatsy Built for Shopify?
    Whatsy does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Whatsy alternatives?
    Merchants commonly compare Whatsy with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,439

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,804

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★983

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Whatsy.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Whatsy

    Prefer the source? View Whatsy on the Shopify App Store ↗