GetButton

Shopify chat app by GetButton Apps Oy·Connect with your store visitors via popular messaging apps or a contact form. Get your button now.

Snapshot

4.10(43 reviews)#63of 813 inChat

Ongoing.AI tracks GetButton daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

4.10

43 reviews

Pricing

From $4/mo

free_trial

Built for Shopify

No

Years live

9

launched Nov 23, 2016

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

+0

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

#43#43#43#42#425.003.752.501.250.00May 28Jun 4Jun 12Jun 20Jun 28Total reviewsRating (0–5)
GetButton added 0 reviews over the last 28 days.

Catalog position

Where GetButton sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#63

of 813 active apps

Review count percentile

92th

vs category siblings

Rating percentile

58th

vs category siblings

Years on App Store

9

since 2016

Listing change cadence

What GetButton has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-08 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 10, 26Jun 21, 26Jul 1, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.10(43 reviews)
  • 85%positive35
  • 0%neutral0
  • 15%negative6

Popular mentions

  • performance
  • pricing
  • customer support

Top themes

  1. performance1
  2. pricing1
  3. customer support1

What merchants praise

“Worst customer service ever. Its written that it works on phone and tables it doesn't! Also it only appears on desktop that too one customer once in a day and that again after waiting for 15 seconds or so lol and when I emailed about they were rude and clueless worst app! Paid version is pointless!”
Cubby Pakistan · 5★

What merchants complain about

“Can't understand how this app has got such good rating. It's been 3 days since I have installed this app and in these 72 hours, it has been offline for over 36 hours, ie half the time. I tried contacting their team twice, but they didn't repsond once. I really do like the app, however if it's going to be offline half the time, then what is the use. If you guys can fix this issue, then I'd love to install this app again. And the app is also not working on tablets. 2 major issues.”
Devotedwear · 1★

Plans

GetButton pricing tiers.

PRO

$4.99/month

  • Unlimited buttons
  • Contact Form
  • Greeting Message
  • Button Animation
  • Custom image, position, size & color

PRO LIFETIME

$149 one-time charge

  • Unlimited features forever

Capabilities

What GetButton can do.

The 11 capabilities GetButton lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

5
  • AI chatbots
  • Live chat
  • Email chat
  • Multi-language
  • Callback

Automated responses

1
  • Greetings

Customization

5
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Agent avatar

FAQ

GetButton — frequently asked questions.

What is GetButton on Shopify?
GetButton, officially listed on the Shopify App Store as GetButton: WhatsApp, FB & More, is a Shopify app in the Chat category. The GetButton widget takes website visitors directly to the messaging app such as Facebook Messenger, WhatsApp, Viber, Line, or even a contact form, and allows them to initiate a conversation with you. GetButton allows you to choose and combine one of 20+ buttons into one floating button, customize how it looks, such as size, color, image, and position, and add a greeting message to increase visibility and engagement. Plugs Right In: Installs in less than 60 seconds, and works on all themes. It averages 4.10 out of 5 across 43 merchant reviews on the Shopify App Store.
How much does GetButton cost?
GetButton offers a free plan and a single paid plan at $4/month. The free plan includes Unlimited features forever. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
Is GetButton free?
Yes — GetButton offers a free plan alongside paid options. The free plan includes Unlimited features forever. Paid plans start at $4/month for advanced features.
When was GetButton launched?
GetButton launched on November 23, 2016 — over 9 years on the Shopify App Store. In that time it has gathered 43 merchant reviews.
Is GetButton Built for Shopify?
GetButton does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best GetButton alternatives?
Merchants commonly compare GetButton with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about GetButton?
15% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are performance, pricing, and customer support — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: bug-notifications

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★981

Known for: missing-feature

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running GetButton.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on GetButton

Prefer the source? View GetButton on the Shopify App Store ↗