OngoingAI

WhatsApp Chat Support usage & market intelligence

Shopify rating

5.0 ★

5 reviews

Pricing
Free plan available
FreeFree
  • • WhatsApp floating widget
  • • Single Agent
  • • Social links
  • • Prefilled Messages
  • • Beautifully designed widget
Pro Plan$2.99/month

14-day free trial

  • • Everything in free plan
  • • Remove Supachat Branding
  • • Add Multiple Agents
  • • Custom CSS styling
  • • Add a Custom Icon
What does WhatsApp Chat Support do?

Easily integrate Supachat for quick customer support. Manage multiple agents, customize design, and ensure seamless WhatsApp communication on all devices.

  • Multiple Agents: Route chats to the appropriate team members.
  • Customizable Design: Match the widget to your brand.
  • Quick Setup: Easily integrate with your online store.
  • Sticky Widget: Remains visible as users browse.
  • Click to Chat: One agent? No problem! Start a conversation in one click.

Features

ChatLive chatSocial mediaMulti-languageGreetingsQuick repliesColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsChat assignmentAgent avatarDesign elements - Other
Review history
Daily review count on the Shopify App Store
5+1 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Design elements - Other#35 on Aug 15 → #44 on Sep 5 · 22 observed days#44▼9

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#134 of 852
Review percentile
84th
Rating percentile
100th
On the App Store
2.1 yrs
Works with
Integrations listed for WhatsApp Chat Support
Shopify Admin
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Frequently asked questions

Easily integrate Supachat for quick customer support. Manage multiple agents, customize design, and ensure seamless WhatsApp communication on all devices. It's a chat tool for ecommerce stores.