WhatsApp Chat Support

Shopify chat app by Better Convert·WhatsApp chat button with click-to-chat widget with multiple agents, advanced styling, and more!

Snapshot

5.00(4 reviews)#186of 820 inChat

Ongoing.AI tracks WhatsApp Chat Support daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

4 reviews

Pricing

From $2/mo

freemium

Built for Shopify

No

Years live

1

launched Jul 12, 2024

Last updated

Jul 3, 2026

Shopify listing

Catalog position

Where WhatsApp Chat Support sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#186

of 820 active apps

Review count percentile

76th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What WhatsApp Chat Support has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(4 reviews)
  • 100%positive6
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Super useful app, easy to install. The support is very quick to answer and helpful. Everything is smooth for us and our clients. I highly recommend it !”
    MEDLEY · 5★ · 2024-07-29

    Plans

    WhatsApp Chat Support pricing tiers.

    Free

    Free

    • WhatsApp floating widget
    • Single Agent
    • Social links
    • Prefilled Messages
    • Beautifully designed widget

    Pro Plan

    $2.99/month

    • Everything in free plan
    • Remove Supachat Branding
    • Add Multiple Agents
    • Custom CSS styling
    • Add a Custom Icon
    • VIP Support

    Capabilities

    What WhatsApp Chat Support can do.

    The 12 capabilities WhatsApp Chat Support lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    3
    • Live chat
    • Social media
    • Multi-language

    Automated responses

    2
    • Greetings
    • Quick replies

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat assignment
    • Agent avatar

    FAQ

    WhatsApp Chat Support — frequently asked questions.

    What is WhatsApp Chat Support on Shopify?
    WhatsApp Chat Support is a Shopify app in the Chat category. The app integrates a WhatsApp chat button widget into your shop, allowing customers to easily contact you. By clicking the button, they are redirected to WhatsApp with a prefilled message, ensuring quick and convenient communication. The app supports multiple agents, each with their own phone number and role, allowing you to direct customers to the appropriate person. You can style the button with custom CSS, and the responsive design ensures optimal performance on both mobile and desktop. It averages 5.00 out of 5 across 4 merchant reviews on the Shopify App Store.
    How much does WhatsApp Chat Support cost?
    WhatsApp Chat Support offers a free plan and a single paid plan at $2/month. The free plan includes WhatsApp floating widget, Single Agent, Social links, and Prefilled Messages. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
    Is WhatsApp Chat Support free?
    Yes — WhatsApp Chat Support offers a free plan alongside paid options. The free plan includes WhatsApp floating widget, Single Agent, and Social links. Paid plans start at $2/month for advanced features.
    When was WhatsApp Chat Support launched?
    WhatsApp Chat Support launched on July 12, 2024 — over 1 year on the Shopify App Store. In that time it has gathered 4 merchant reviews.
    Is WhatsApp Chat Support Built for Shopify?
    WhatsApp Chat Support does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best WhatsApp Chat Support alternatives?
    Merchants commonly compare WhatsApp Chat Support with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,806

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running WhatsApp Chat Support.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track WhatsApp Chat Support — free Start free

    Prefer the source? View WhatsApp Chat Support on the Shopify App Store ↗