Hello24

Shopify chat app by Hello24.ai·List & market your products on WhatsApp, deploy WhatsApp chatbots & boost your sales!

Snapshot

4.10(5 reviews)#166of 820 inChat

Ongoing.AI tracks Hello24 daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChatMarketing - Other

Rating

4.10

5 reviews

Pricing

From $40/mo

paid

Built for Shopify

No

Years live

3

launched Jan 4, 2023

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

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28-day Δ

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Rating change

7-day Δ

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28-day Δ

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5.104.804.504.203.905.003.752.501.250.00May 28May 28May 29May 29May 30Total reviewsRating (0–5)
2 daily snapshots in our index.

Catalog position

Where Hello24 sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#166

of 820 active apps

Review count percentile

78th

vs category siblings

Rating percentile

59th

vs category siblings

Years on App Store

3

since 2023

Listing change cadence

What Hello24 has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+13shopify_lastmod: 2026-06-12 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-06-12 → 2026-06-16

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.10(5 reviews)
  • 88%positive7
  • 0%neutral0
  • 13%negative1

Popular mentions

  • pricing
  • refund issues
  • poor fit

Top themes

  1. pricing1
  2. refund issues1
  3. poor fit1

What merchants praise

“Good app! reasonable rates - especially they don't add surcharges to WhatsApp Marketing messages like other similar apps”
orlarjarmez · 5★ · 2026-02-15

What merchants complain about

“La instale para probar, no me funciono y no se adapto a mi modelo de negocio, desintale la app y se me realizo el rebajo de los $40 dólares. Un completo robo.”
Laksmi Parfumerie · 1★ · 2025-08-24

Plans

Hello24 pricing tiers.

Growth

$40/month

  • 5000 free conversations/month
  • WhatsApp Shop & Chatbot
  • Marketing broadcasts
  • Abandoned cart recovery
  • Multi-agent support portal
  • Up to 8 agents

Pro

$75/month

  • All in Growth plan
  • 25,000 free conversations/month
  • Auto customer segmentation
  • Click-to-WhatsApp ads automation
  • Up to 15 agent logins

FAQ

Hello24 — frequently asked questions.

What is Hello24 on Shopify?
Hello24, officially listed on the Shopify App Store as Hello24: WhatsApp Shop+Chatbot, is a Shopify app in the Chat category. With Hello24's WhatsApp Shop and Chatbot, you can list all your products from your Shopify Store & market them on WhatsApp. You can now do sales, marketing & customer support on WhatsApp using our app! Key benefits: Rapidly grow your revenue by listing products from Shopify on WhatsApp. Achieve the industry best ROI on your marketing spends by sharing personalized product catalogs to your customer groups! Reduce customer support cost by automation using our AI chatbots. It averages 4.10 out of 5 across 5 merchant reviews on the Shopify App Store.
How much does Hello24 cost?
Hello24 has 2 paid plans on the Shopify App Store, starting at $40/month and going up to $75/month.
Is Hello24 free?
No, Hello24 is a paid Shopify app. Plans start at $40/month on the Shopify App Store.
When was Hello24 launched?
Hello24 launched on January 4, 2023 — over 3 years on the Shopify App Store. In that time it has gathered 5 merchant reviews.
Is Hello24 Built for Shopify?
Hello24 does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Hello24 alternatives?
Merchants commonly compare Hello24 with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps All Marketing - Other apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Hello24.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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Prefer the source? View Hello24 on the Shopify App Store ↗