Chat · refreshed Jun 12, 2026

BestChat for Shopify

by BestChat · Boost Your Business with Advanced AI Chatbot & Live Chat

138 reviews, 4.70★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.

CategoriesChat

Rating

4.70

138 reviews

Pricing

From $10/mo

freemium

Built for Shopify

No

Years live

4

launched Jan 5, 2022

Last updated

Jun 10, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+1

Rating change

7-day Δ

—

28-day Δ

+0.00

1381381381371375.003.752.501.250.00May 28May 29May 31Jun 1Jun 3Total reviewsRating (0–5)
BestChat added 1 reviews over the last 28 days.

Catalog position

Where BestChat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#31

of 767 active apps

Review count percentile

96th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

4

since 2022

Listing change cadence

What BestChat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 daysname: set to BestChat: AI Chatbot+Live Chattagline: set to Boost Your Business with Advance…description: set to BestChat is a next-generation AI…icon_url: set to https://cdn.shopify.com/app-stor…pricing_model: set to freemiumpricing_tiers: set to Free (+3 more)primary_price_value: set to 10categories: set to Chatlaunched_at: set to Jan 5, 2022works_with: set to Checkoutshopify_lastmod: set to 2026-05-29shopify_lastmod: 2026-05-29 → 2026-05-30shopify_lastmod: 2026-05-30 → 2026-06-01shopify_lastmod: 2026-06-01 → 2026-06-02shopify_lastmod: 2026-06-02 → 2026-06-03shopify_lastmod: 2026-06-03 → 2026-06-04shopify_lastmod: 2026-06-04 → 2026-06-05shopify_lastmod: 2026-06-05 → 2026-06-07shopify_lastmod: 2026-06-07 → 2026-06-09shopify_lastmod: 2026-06-09 → 2026-06-10May 22, 26Jun 1, 26Jun 12, 26

Shopify Lastmod · Jun 11

2026-06-09 → 2026-06-10

Shopify Lastmod · Jun 10

2026-06-07 → 2026-06-09

Shopify Lastmod · Jun 8

2026-06-05 → 2026-06-07

PricingIdentity & listingCadence

Review fingerprint

What merchants raise, and how they feel about it.

Sentiment breakdown

  • Positive91% · 172
  • Neutral6% · 11
  • Negative3% · 5
“very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time. Edit, people, this app is better than the chat app of my phone company!!!!”
WithWindComesGlory · 5★ ·
“As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service. Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.”
smart pattern making · 1★ ·

Top themes

  1. 1. customer-support6
  2. 2. ease-of-use4
  3. 3. customization3
  4. 4. pricing1
  5. 5. onboarding1
  6. 6. user-interface1
  7. 7. mobile-performance1
  8. 8. unresponsive1

Plans

BestChat pricing tiers.

Free

Free

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10/month

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30/month

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60/month

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,402

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,791

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,255

Known for: bug-notifications

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★987

Known for: missing-feature

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.

Find every brand running BestChat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Request access Get alerts on BestChat

Prefer the source? View BestChat on the Shopify App Store ↗