OngoingAI

EAZE Button usage & market intelligence

Shopify rating

4.8 ★

142 reviews

What merchants actually report
4.86average· 142 reviews analyzed· 129 with written feedback
92% 5★4% ≤3★

9% of attributable reviewers are Netherlands merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 2% of reviews overall and 60% of critical ones.

Recent reviewers rate EAZE Button 5.00, above its 4.86 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

2%

Developer response rate

Replies to critical

60%

On 3★ and below

Long-term reviewers

4%

Using 1yr+ at review

Top merchant markets

Netherlands 9%Germany 9%Italy 8%India 8%United Arab Emirates 6%

Tenure when reviewed

under a day 4%days 54%months 38%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • Prefilled Message
  • • 3 different appearance types
  • • Change the position of your button
  • • Visibility settings for mobile & desktop
Pro$0.89/month

14-day free trial

  • • Everything from Free Plan
  • • Business Hours
  • • Multi Language Support
  • • Color, size & custom styling
  • • Dynamic variables
What does EAZE Button do?

This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled mess...

  • Instant messaging with pre-filled customer messages
  • Fully customizable button design, position, and CSS styling
  • Business hours automation - auto-disable outside operating hours
  • Multi-language support with localized button text and greetings
  • Smart popup triggers to boost customer engagement and sales

Features

ChatSocial mediaMulti-languageBehavior trackingGreetingsColor and fontBusiness hoursWelcome messagesChat buttonsAgent avatarMarketing - Other
Review history
Daily review count on the Shopify App Store
142+1 · 29d· Rating steady at 4.8★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Marketing - Other#5
  • Chat#20▼1

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Chat on the App Store
Rank by reviews
#21 of 866
Review percentile
98th
Rating percentile
70th
On the App Store
3.8 yrs
Works with
Integrations listed for EAZE Button
Shopify AdminFacebookGoogle AnalyticsWhatsApp
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Frequently asked questions

This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled mess... It's a chat tool for ecommerce stores.