EAZE Button

Shopify chat app by GTY AG·Direct Message chat button - direct customer messaging with business hours & multi-language support.

Snapshot

4.70(145 reviews)#30of 812 inChat

Ongoing.AI tracks EAZE Button daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

4.70

145 reviews

Pricing

From $0/mo

freemium

Built for Shopify

Yes

Years live

3

launched Dec 9, 2022

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

+0

28-day Δ

-2

Rating change

7-day Δ

+0.00

28-day Δ

+0.00

1511491481461455.003.752.501.250.00May 28Jun 4Jun 11Jun 18Jun 25Total reviewsRating (0–5)
EAZE Button lost 2 reviews over the last 28 days.

Category rank over time

Where EAZE Button sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#13#18#23#28#33May 28May 31Jun 4Jun 7Jun 11EAZE Button · #22SK · #21Chizy · #23
Best position observed: #17. EAZE Button slipped 2 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where EAZE Button shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term EAZE Button ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #95 on "popups".

#94#95#96#97#98May 30May 30May 30May 30May 31popups
1 term, 2 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.

  • popups

    #95

    best #95

    no change

Catalog position

Where EAZE Button sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#30

of 812 active apps

Review count percentile

96th

vs category siblings

Rating percentile

62th

vs category siblings

Years on App Store

3

since 2022

Listing change cadence

What EAZE Button has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+22shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(145 reviews)
  • 96%positive191
  • 2%neutral3
  • 2%negative4

Popular mentions

  • customer support
  • bug
  • localization

Top themes

  1. customer support1
  2. bug1
  3. localization1

What merchants praise

“App has been very helpful for us. UAE relies heavily on WhatsApp so integrating that within our store was a life-saver. customer service is great and very responsive. Would highly recommend to any local business.”
85pluscoffees · 5★

What merchants complain about

“I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please”
nowshopfun · 1★

Plans

EAZE Button pricing tiers.

Free

Free

  • Prefilled Message
  • 3 different appearance types
  • Change the position of your button
  • Visibility settings for mobile & desktop

Pro

$0.89/month

  • Everything from Free Plan
  • Business Hours
  • Multi Language Support
  • Color, size & custom styling
  • Dynamic variables
  • Google Analytics & Meta Pixel
  • Notification badge
  • Page Exclusions

Capabilities

What EAZE Button can do.

The 9 capabilities EAZE Button lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

3
  • Social media
  • Multi-language
  • Behavior tracking

Automated responses

1
  • Greetings

Customization

5
  • Color and font
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

FAQ

EAZE Button — frequently asked questions.

What is EAZE Button on Shopify?
EAZE Button is a Shopify app in the Chat category. This app adds a customizable Direct Message chat button to your store. When customers click it, they're instantly redirected with a pre-filled message, making it effortless for them to contact you. You can fully customize the button's appearance, position, and messaging. Advanced features include business hours automation, multi-language support, and popup triggers to boost engagement. It averages 4.70 out of 5 across 145 merchant reviews on the Shopify App Store.
How much does EAZE Button cost?
EAZE Button offers a free plan and a single paid plan at $0/month. The free plan includes Prefilled Message, 3 different appearance types, Change the position of your button, and Visibility settings for mobile & desktop. The paid plan unlocks advanced features like additional integrations, automations, and deeper customization.
When was EAZE Button launched?
EAZE Button launched on December 9, 2022 — over 3 years on the Shopify App Store. In that time it has gathered 145 merchant reviews.
Is EAZE Button Built for Shopify?
Yes — EAZE Button carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
What are the best EAZE Button alternatives?
Merchants commonly compare EAZE Button with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.
What complaints come up about EAZE Button?
2% of analyzed merchant reviews are negative. The pain points most often raised in critical reviews are customer support, bug, and localization — see the review fingerprint above for the per-merchant detail.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,439

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,804

Known for: reliability

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,273

Known for: pricing

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★983

Known for: pricing

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running EAZE Button.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

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