Konvo

Shopify chat app by Konvo AI·Conversational AI for eCommerce. Automate support, boost sales & engage customers 24/7 with AI.

Snapshot

5.00(12 reviews)#115of 812 inChat

Ongoing.AI tracks Konvo daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

12 reviews

Pricing

From $155/mo

paid

Built for Shopify

No

Years live

2

launched Mar 22, 2024

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

#12#12#12#11#115.003.752.501.250.00May 28Jun 1Jun 6Jun 11Jun 16Total reviewsRating (0–5)
Konvo added 0 reviews over the last 28 days.

Catalog position

Where Konvo sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#115

of 812 active apps

Review count percentile

86th

vs category siblings

Rating percentile

69th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Konvo has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+16shopify_lastmod: 2026-06-09 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-28 → 2026-06-30

Shopify Lastmod · Jun 29

2026-06-26 → 2026-06-28

Shopify Lastmod · Jun 27

2026-06-24 → 2026-06-26

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(12 reviews)
  • 100%positive12
  • 0%neutral0
  • 0%negative0

Top themes

    What merchants praise

    “Nos ahorra mucho tiempo dedicado a soporte (+del 60% a.K.) y permite al equipo dedicar más tiempo a tareas valiosas y gratificantes para un ser humano. Gran equipo Konvo”
    San Jorge Café del Bueno Café de Especialidad · 5★ · 2025-11-07

    Plans

    Konvo pricing tiers.

    START

    $155/month

    • 250 Contacts
    • 0 AI Sessions Included
    • Unlimited No-code Flow Automations
    • Unlimited Broadcasts
    • Revenue Attribution
    • Klaviyo Integration

    SCALE

    $249/month

    • 1000 Contacts
    • 200 AI Sessions
    • Unlimited No-code Flow Automations
    • Unlimited Broadcasts
    • Revenue Attribution
    • Klaviyo Integration
    • API Access

    Capabilities

    What Konvo can do.

    The 20 capabilities Konvo lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    5
    • AI chatbots
    • Live chat
    • SMS
    • Email chat
    • Push notifications

    Automated responses

    10
    • Cart recovery
    • Discounts
    • Greetings
    • Product recommendations
    • Quick replies
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell
    • Surveys

    Customization

    5
    • Business hours
    • Welcome messages
    • Tagging
    • Chat assignment
    • Chat flows

    FAQ

    Konvo — frequently asked questions.

    What is Konvo on Shopify?
    Konvo, officially listed on the Shopify App Store as Konvo: AI Support & Marketing, is a Shopify app in the Chat category. Boost customer engagement with Konvo's Conversational AI platform. Automate customer interactions, including order management with live tracking, edits, and shipping updates. Help shoppers find the right products with AI-driven recommendations. Re-engage past buyers through automated marketing campaigns with higher engagement rates than email. Unify all customer interactions across WhatsApp, LiveChat, and CRMs to streamline operations and drive growth. It averages 5.00 out of 5 across 12 merchant reviews on the Shopify App Store.
    How much does Konvo cost?
    Konvo has 2 paid plans on the Shopify App Store, starting at $155/month and going up to $249/month.
    Is Konvo free?
    No, Konvo is a paid Shopify app. Plans start at $155/month on the Shopify App Store.
    When was Konvo launched?
    Konvo launched on March 22, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 12 merchant reviews.
    Is Konvo Built for Shopify?
    Konvo does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Konvo alternatives?
    Merchants commonly compare Konvo with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,439

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,273

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★983

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Konvo.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Request access Get alerts on Konvo

    Prefer the source? View Konvo on the Shopify App Store ↗