OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
57 reviews
What merchants actually report
4.81average· 58 reviews analyzed· 48 with written feedback
95% 5★5% ≤3★

21% of attributable reviewers are India merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 12% of reviews overall and 33% of critical ones.

Recent reviewers rate Retentionly WhatsApp Marketing 5.00, above its 4.81 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
12%
Developer response rate
Replies to critical
33%
On 3★ and below
Long-term reviewers
2%
Using 1yr+ at review
Top merchant markets
India 21%Pakistan 9%United Kingdom 9%United States 7%Brazil 7%
Tenure when reviewed
under a day 69%days 17%months 12%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • Unlimited WhatsApp Chat Button
  • • Prefilled welcome message
  • • Customize Size, Colors, Position
  • • Auto-include current Product URL
  • • Basic Analytics & reports
Basic
$24/month
7-day free trial · or $230/year and save 20%
  • • Abandoned Checkout Recovery
  • • Customize Message Templates
  • • Send with your own Brand Name
  • • WhatsApp Order Confirmation
  • • WhatsApp Shipping Confirmation
Growth
$49/month
7-day free trial · or $470/year and save 20%
  • • All Basic Automations +
  • • WhatsApp Broadcasts
  • • Review Request Messages
  • • Winback Customers
  • • Advanced Analytics
Scale
$99/month
7-day free trial · or $948/year and save 20%
  • • Everything in Growth +
  • • Custom Automations
  • • High-volume Messages
  • • Advanced Analytics
  • • Assisted Onboarding
What does Retentionly WhatsApp Marketing do?

Recover Abandoned Checkouts, Drive Sales, Add a Customizable WhatsApp Chat Widget

  • Send Abandoned Checkout Recovery WhatsApp Messages to Improve Conversions
  • Sends Order confirmations and Shipping Confirmation via official WhatsApp API
  • Verify Cash on Delivery - COD Orders on WhatsApp & Reduce returns
  • Promote New Collections and Drive Sales with WhatsApp Broadcasts
  • Add a Customizable WhatsApp Chat Button to Connect with Customers

Features

Abandoned cartEmail remindersPersonalized campaignsMulti-channel messagingDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageTargeting rulesBehavior trackingChatLive chatCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontChat windowWelcome messagesChat buttonsChat flows
Review history
Daily review count on the Shopify App Store
57±0 · 30d· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #27▼1
  • Chat
    #54▼6

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#33 of 265
Review percentile
88th
Rating percentile
69th
On the App Store
2.4 yrs
Works with
Integrations listed for Retentionly WhatsApp Marketing
CheckoutShopify AdminWhatsAppWhatsApp BusinessWhatsapp Business API
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Frequently asked questions

Recover Abandoned Checkouts, Drive Sales, Add a Customizable WhatsApp Chat Widget It's a abandoned cart tool for ecommerce stores.