Rly

Shopify abandoned cart app by RapidQuest Solutions·WhatsApp Marketing & Automation for Abandoned Cart Recovery, Order Confirmation, COD Confirmation

Snapshot

4.70(58 reviews)#48of 299 inAbandoned cart

Ongoing.AI tracks Rly daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.70

58 reviews

Pricing

From $24/mo

freemium

Built for Shopify

Yes

Years live

2

launched Apr 15, 2024

Last updated

Jul 1, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

28-day Δ

+0

Rating change

7-day Δ

28-day Δ

+0.00

#59#59#58#57#575.003.752.501.250.00May 28Jun 2Jun 7Jun 12Jun 18Total reviewsRating (0–5)
Rly added 0 reviews over the last 28 days.

Category rank over time

Where Rly sits day-by-day in Abandoned cart.

Position across the Abandoned cart page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Abandoned cart leaderboard →

#43#48#54#59#64May 28May 31Jun 4Jun 8Jun 12Rly · #62PushBot · #61Persistent Cart ‑ Sync Devices · #63
Best position observed: #47. Rly slipped 13 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Keyword rank over time

Where Rly shows up in App Store search.

Daily position on the Shopify App Store search-results page for every tracked term Rly ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #14 on "abandoned cart".

#13#24#35#45#56May 28Jun 5Jun 14Jun 23Jul 2abandoned cart
1 term, 36 daily observations. Tracked daily from Ongoing.AI's App Store search snapshots — gaps are days the app fell off the captured pages entirely.
  • abandoned cart

    #15

    best #14

    +35 positions

Catalog position

Where Rly sits in the App Store.

Rank and percentile inside the Abandoned cart category — the competitive shape of the niche around this app.

Rank in Abandoned cart

#48

of 299 active apps

Review count percentile

84th

vs category siblings

Rating percentile

56th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What Rly has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+20shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17name: Rly: WhatsApp Automation → Rly: WhatsApp Abandoned Carttagline: Boost Retention with WhatsApp Au… → WhatsApp Marketing & Automation …pricing_tiers: Free (+2 more) → Free (+2 more)built_for_shopify: no → yesshopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.70(58 reviews)
  • 96%positive104
  • 1%neutral1
  • 3%negative3

Top themes

    What merchants praise

    Great App for WhatsApp Marketing! This app has been really helpful for our business. It makes WhatsApp marketing and customer communication very easy and efficient. The interface is user-friendly, and setting up campaigns is quick and smooth. We especially like the automation features and how easily we can connect with customers directly on WhatsApp. It has improved our response time and overall engagement. Customer support is also responsive and helpful whenever needed. Highly recommended for anyone looking to grow their business using WhatsApp!
    Flosenso · 5

    What merchants complain about

    As a business if you are not honest with your clients, then you are doing more harm to yourself. You have mentioned that the app is free on shopify, but once you install it, you come to know that its not free at all and its a paid app. Just like others, mention about all the plans that you have in the app store. Waste of time!
    oxolloxo · 1 · 2026-01-12

    Plans

    Rly pricing tiers.

    Free

    Free

    • Unlimited WhatsApp Chat Button
    • Prefilled welcome message
    • Customize Size, Colors, Position
    • Auto-include current Product URL
    • Responsive on desktop & mobile
    • Basic Analytics & reports
    • Unlimited 1-Click WA Checkout Recovery
    • Unlimited 1-Click WA Order Updates

    Basic

    $24/month

    • Abandoned Checkout Recovery
    • Customize Message Templates
    • Send with your own Brand Name
    • WhatsApp Order Confirmation
    • WhatsApp Shipping Confirmation
    • COD Verification with auto-tag
    • Live WhatsApp Support

    Growth

    $49/month

    • Everything in Basic +
    • WhatsApp Broadcasts
    • WhatsApp Team Inbox
    • Review Request Messages
    • Welcome New Subscribers
    • Assisted Onboarding
    • Priority WhatsApp Support

    Capabilities

    What Rly can do.

    The 34 capabilities Rly lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Abandoned cart

    Cart recovery

    7
    • Email reminders
    • Personalized campaigns
    • Multi-channel messaging
    • Discount offers
    • Time-limited offers
    • Conversion tracking
    • Automated workflows

    Display options

    8
    • Custom branding
    • Custom discount codes
    • Triggers
    • Templates
    • Customizable widgets
    • Multi-language
    • Targeting rules
    • Behavior tracking

    Chat

    Real-time messaging

    1
    • Live chat

    Automated responses

    13
    • Cart recovery
    • COD verification
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Review requests
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell
    • Surveys

    Customization

    5
    • Color and font
    • Chat window
    • Welcome messages
    • Chat buttons
    • Chat flows

    FAQ

    Rly — frequently asked questions.

    What is Rly on Shopify?
    Rly, officially listed on the Shopify App Store as Rly: WhatsApp Abandoned Cart, is a Shopify app in the Abandoned cart category. Retain and grow customers without spending more on ads. Recover abandoned carts and drive more revenue with the Official WhatsApp API. Verify COD orders on WhatsApp before fulfillment, collect reviews, boost sales, and offer seamless customer support. Add a customizable WhatsApp Button to your store so customers can connect with you instantly. Personalize the whatsapp widget colours, position, animations, and welcome message to match your brand. WhatsApp is a trademark of WhatsApp LLC. It averages 4.70 out of 5 across 58 merchant reviews on the Shopify App Store.
    How much does Rly cost?
    Rly offers a free plan and 2 paid plans starting at $24/month and going up to $49/month. The free plan includes Unlimited WhatsApp Chat Button, Prefilled welcome message, Customize Size, Colors, Position, and Auto-include current Product URL. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Rly free?
    Yes — Rly offers a free plan alongside paid options. The free plan includes Unlimited WhatsApp Chat Button, Prefilled welcome message, and Customize Size, Colors, Position. Paid plans start at $24/month for advanced features.
    When was Rly launched?
    Rly launched on April 15, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 58 merchant reviews.
    Is Rly Built for Shopify?
    Yes — Rly carries Shopify's Built for Shopify badge. This certification is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value, and is reviewed by the Shopify team rather than self-declared by the developer.
    What are the best Rly alternatives?
    Merchants commonly compare Rly with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Postscript SMS Marketing. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Rly.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View Rly on the Shopify App Store ↗