OngoingAI

Rly usage & market intelligence

Shopify rating

4.8 ★

57 reviews

What merchants actually report
4.81average· 57 reviews analyzed· 47 with written feedback
95% 5★5% ≤3★

21% of attributable reviewers are India merchants. 2% had used the app for a year or more when they reviewed.

The developer replies to 12% of reviews overall and 33% of critical ones.

Recent reviewers rate Rly 5.00, above its 4.81 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

12%

Developer response rate

Replies to critical

33%

On 3★ and below

Long-term reviewers

2%

Using 1yr+ at review

Top merchant markets

India 21%Pakistan 9%United Kingdom 9%Brazil 7%Italy 7%

Tenure when reviewed

under a day 70%days 16%months 12%a year or more 2%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • Unlimited WhatsApp Chat Button
  • Prefilled welcome message
  • Customize Size, Colors, Position
  • Auto-include current Product URL
  • Basic Analytics & reports
Basic$24/month

7-day free trial · or $230/year and save 20%

  • Abandoned Checkout Recovery
  • Customize Message Templates
  • Send with your own Brand Name
  • WhatsApp Order Confirmation
  • WhatsApp Shipping Confirmation
Growth$49/month

7-day free trial · or $470/year and save 20%

  • All Basic Automations +
  • WhatsApp Broadcasts
  • Review Request Messages
  • Advanced Analytics
  • Assisted Onboarding
Scale$99/month

7-day free trial · or $948/year and save 20%

  • Everything in Growth +
  • Custom Automations
  • High-volume Messages
  • Assisted Onboarding
  • Dedicated Account Manager
What does Rly do?

Recover Abandoned Checkouts, Drive Sales, Add a Customizable WhatsApp Chat Widget

  • Send Abandoned Checkout Recovery WhatsApp Messages to Improve Conversions
  • Sends Order confirmations and Shipping Confirmation via official WhatsApp API
  • Verify Cash on Delivery - COD Orders on WhatsApp & Reduce returns
  • Promote New Collections and Drive Sales with WhatsApp Broadcasts
  • Add a Customizable WhatsApp Chat Button to Connect with Customers

Features

Abandoned cartEmail remindersPersonalized campaignsMulti-channel messagingDiscount offersTime-limited offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageTargeting rulesBehavior trackingChatLive chatCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontChat windowWelcome messagesChat buttonsChat flows
Review history
Daily review count on the Shopify App Store
57+3 · 26d~0.1/day· Rating steady at 4.8
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#25 on Aug 15 → #25 on Sep 5 · 22 observed days#25
  • Chat#51 on Aug 15 → #49 on Sep 5 · 22 observed days#492

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#33 of 256
Review percentile
88th
Rating percentile
68th
On the App Store
2.4 yrs
Works with
Integrations listed for Rly: WhatsApp Abandoned Cart
CheckoutShopify AdminWhatsAppWhatsApp BusinessWhatsapp Business API

Frequently asked questions

Recover Abandoned Checkouts, Drive Sales, Add a Customizable WhatsApp Chat Widget It's a abandoned cart tool for ecommerce stores.