OngoingAI

WhatsApp Retention Suite usage & market intelligence

Shopify rating

5.0 ★

2 reviews

What does WhatsApp Retention Suite do?

Wapikit uses human-like conversational AI on WhatsApp to handle sales, support queries, and order updates, improving customer experience at scale.

  • Automate COD confirmation and reduce RTO before dispatch
  • Send real-time order, shipping, and lifecycle alerts via WhatsApp
  • 360 degree Customer View with shopify-synced WhatsApp inbox
  • Recover abandoned carts and drive repeat purchases automatically
  • AI-assisted support and journeys that scale without larger CX teams

Features

ChatAI chatbotsMulti-languageBehavior trackingCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsShipping alertsOrder updatesCross-sellUpsellChat buttonsTaggingChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
2±0 · 26d· Rating steady at 5.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#218 of 852
Review percentile
75th
Rating percentile
100th
On the App Store
1 yrs
Works with
Integrations listed for WhatsApp Retention Suite
WhatsApp
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Frequently asked questions

Wapikit uses human-like conversational AI on WhatsApp to handle sales, support queries, and order updates, improving customer experience at scale. It's a chat tool for ecommerce stores.