WACRM

Shopify chat app by Cloodo·Enhance customer service with WhatsApp CRM, LiveChat Widgets, Multiple Agents, and Clients Follow up

Snapshot

#574of 820 inChat

WACRM is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

CategoriesChat

Pricing

From $12/mo

freemium

Built for Shopify

No

Years live

1

launched Oct 23, 2024

Last updated

Jun 30, 2026

Shopify listing

Catalog position

Where WACRM sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#574

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

1

since 2024

Listing change cadence

What WACRM has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+11shopify_lastmod: 2026-05-14 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-30Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 1

2026-06-16 → 2026-06-30

Shopify Lastmod · Jun 17

2026-05-14 → 2026-06-16

PricingIdentity & listingCadence

Plans

WACRM pricing tiers.

Free

Free

  • 1 Website Live Chat Widget
  • 1 Chat Agent
  • 1 WhatsApp Integration
  • Manage up to 500 Active Contacts
  • Analytics Dashboard

Personal Plan

$12/month

  • Up to 3 Website Live Chat Widgets
  • 3 Chat Agents
  • 1 WhatsApp Integration
  • Manage up to 1,500 Active Contacts

Essential Plan

$60/month

  • Up to 5 Website Live Chat Widgets
  • 5 Chat Agents
  • 5 WhatsApp Integrations
  • Manage up to 3,000 Active Contacts
  • Unlimited Chat Templates

Pro Plan

$120/month

  • Up to 10 Website Live Chat Widgets
  • 10 Chat Agents
  • 10 WhatsApp Integrations
  • Manage up to 5,000 Active Contacts
  • Unlimited Contact Data Exports

Capabilities

What WACRM can do.

The 11 capabilities WACRM lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Real-time messaging

4
  • Live chat
  • Push notifications
  • Agent analytics
  • Customer insights

Automated responses

1
  • Quick replies

Customization

6
  • Color and font
  • Chat window
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Agent avatar

FAQ

WACRM — frequently asked questions.

What is WACRM on Shopify?
WACRM, officially listed on the Shopify App Store as WACRM: WhatsApp CRM, LiveChat, is a Shopify app in the Chat category. Enhance your customer service with WorkChat's customizable live chat widgets. Engage visitors instantly, manage multiple communication channels including WhatsApp, and maintain active contact databases for personalized follow-ups. Integrate seamlessly with your client database, track performance with a comprehensive dashboard, and utilize predefined responses. Premium features include contact data exports, custom workflows, ChatGPT integration, and WhatsApp Business API for bulk messaging.
How much does WACRM cost?
WACRM offers a free plan and 3 paid plans starting at $12/month and going up to $120/month. The free plan includes 1 Website Live Chat Widget, 1 Chat Agent, 1 WhatsApp Integration, and Manage up to 500 Active Contacts. The paid plans unlock advanced features beyond what's available on the free tier.
Is WACRM free?
Yes — WACRM offers a free plan alongside paid options. The free plan includes 1 Website Live Chat Widget, 1 Chat Agent, and 1 WhatsApp Integration. Paid plans start at $12/month for advanced features.
When was WACRM launched?
WACRM launched on October 23, 2024 — over 1 year on the Shopify App Store.
Is WACRM Built for Shopify?
WACRM does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best WACRM alternatives?
Merchants commonly compare WACRM with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Alternatives

Apps merchants pick instead.

Shopify

Shopify Inbox

4.70★5,443

Known for: missing-features

Chatty AI Sales Agent - For live chat & helpdesk

Chatty AI Chatbot & Live Chat

4.90★1,809

Known for: bug

TIDIO LLC

Tidio ‑ Live Chat & AI Chatbot

4.70★1,272

Known for: customer-support

Pushdaddy

Pushdaddy Many Chat ,Cloud API

4.30★985

Known for: customer-support

Browse more inAll Chat apps

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running WACRM.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Track WACRM — free Start free

Prefer the source? View WACRM on the Shopify App Store ↗