OngoingAI

SK usage & market intelligence

Shopify rating

4.9 ★

75 reviews

What merchants actually report
4.79average· 71 reviews analyzed· 18 with written feedback
92% 5★6% ≤3★

14% of attributable reviewers are India merchants.

The developer rarely replies to reviews publicly.

Recent reviewers rate SK 4.95, above its 4.79 lifetime average.

Rating · last 90d

4.95

Recent direction

Replies to reviews

0%

Developer response rate

Replies to critical

0%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

India 14%Colombia 10%Chile 9%China 6%United Arab Emirates 6%

Tenure when reviewed

under a day 9%days 65%months 26%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does SK do?

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store.

  • Choose from 3 button styles, pick your colours, size & corner position.
  • Auto-open chat on time delay, scroll %, or exit intent.
  • Greeting bubbles, floating labels & button show-delay keep visitors engaged.
  • Multi-agent routing, business hours, RTL layout & custom CSS built-in.
  • Track clicks, popup opens & send taps.

Features

ChatColor and fontBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
75+13 · 26d~0.5/day· Rating 4.8★ → 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#12 on Aug 15 → #11 on Sep 5 · 22 observed days#11▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#37 of 852
Review percentile
96th
Rating percentile
73th
On the App Store
2.3 yrs
Works with
Integrations listed for SK: WhatsApp Chat Button
Shopify AdminGoogle AnalyticsMeta PixelWhatsApp
Apps similar to SK
The App Store's own "more apps like this" for SK
Shopify Inbox
4.6(5,798)

Free

Dondy: WhatsApp Marketing+Chat
4.9(824)

Free plan available

∞ Facebook & Instagram Shop AI
4.9(339)

Free plan available

Frequently asked questions

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store. It's a chat tool for ecommerce stores.