OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.8 ★
83 reviews
What merchants actually report
4.77average· 83 reviews analyzed· 19 with written feedback
92% 5★6% ≤3★

13% of attributable reviewers are India merchants.

The developer rarely replies to reviews publicly.

Recent sentiment holds steady at 4.79, in line with the 4.77 lifetime average.

Rating · last 90d
4.79
Recent direction
Replies to reviews
0%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
0%
Using 1yr+ at review
Top merchant markets
India 13%Colombia 10%Chile 7%Australia 5%China 5%
Tenure when reviewed
under a day 8%days 67%months 26%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

What does SK do?

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store.

  • Choose from 3 button styles, pick your colours, size & corner position.
  • Auto-open chat on time delay, scroll %, or exit intent.
  • Greeting bubbles, floating labels & button show-delay keep visitors engaged.
  • Multi-agent routing, business hours, RTL layout & custom CSS built-in.
  • Track clicks, popup opens & send taps.

Features

ChatColor and fontBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
83+14 · 30d~0.5/day· Rating steady at 4.8★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #13▼2

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#33 of 889
Review percentile
96th
Rating percentile
70th
On the App Store
2.3 yrs
Works with
Integrations listed for SK: WhatsApp Chat Button
Shopify AdminGoogle AnalyticsMeta PixelWhatsApp
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The App Store's own "more apps like this" for SK
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Frequently asked questions

Shopify free WhatsApp chat integration app, which allows user to chat with customer support using whatsapp when visiting the store. It's a chat tool for ecommerce stores.