OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Shopify rating
3.4 ★
356 reviews
What merchants actually report
3.73average· 330 reviews analyzed· 324 with written feedback
65% 5★33% ≤3★

22% of attributable reviewers are India merchants. 27% had used the app for a year or more when they reviewed.

The developer replies to 32% of reviews overall and 62% of critical ones.

Recent reviewers rate SL 5.00, above its 3.73 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
32%
Developer response rate
Replies to critical
62%
On 3★ and below
Long-term reviewers
27%
Using 1yr+ at review
Top merchant markets
India 22%United States 8%Mexico 8%Italy 6%Spain 6%
Tenure when reviewed
under a day 23%days 22%months 29%a year or more 27%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 50+ chat widget styles and options
  • • Multiple agents in chat widget
  • • Manual cart & order recovery messages
  • • WhatsApp Web Copilot Chrome extension
  • • Built-in customer CRM
Automate
$9.99/month
7-day free trial
  • • Everything in Free, plus
  • • Abandoned Cart Recovery Automation
  • • COD Confirmation Message Automation
  • • Order Confirmation and Delivery Updates
Scale
$29.99/month
7-day free trial
  • • WhatsApp API for your brand
  • • Abandoned cart, shipment & COD messages
  • • WhatsApp marketing campaigns
  • • WhatsApp inbox for customer support
  • • Custom Automation -Webhook/Shopify Flow
What does SL do?

Recover abandoned carts, send order updates and run WhatsApp campaigns for your Shopify store. Free plan includes chat widget and WhatsApp CRM Chrome extension.

  • WhatsApp chat widget with multiple agents, custom colors and styling options.
  • Send cart recovery and order updates from personal WhatsApp with no API needed
  • View customer order history inside WhatsApp Web with a free Chrome extension
  • Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
  • Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.

Features

Abandoned cartPersonalized campaignsOpt-in pop-upsDiscount offersConversion trackingAutomated workflowsCustom discount codesCustomizable widgetsMulti-languageChatLive chatAgent analyticsCart recoveryCOD verificationDiscountsGreetingsQuick repliesReview requestsOrder updatesCross-sellUpsellColor and fontBusiness hoursWelcome messagesChat buttonsAgent avatar
Review history
Daily review count on the Shopify App Store
356+30 · 30d~1.0/day· Rating steady at 3.4★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #83▲11
  • Chat
    #174

Tracked daily · last 29 days · as of 2026-09-25

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#9 of 265
Review percentile
97th
Rating percentile
54th
On the App Store
7.4 yrs
Works with
Integrations listed for SL: WhatsApp Chat + Marketing
Shopify FlowCash on DeliveryCheckoutWhatsAppWhatsApp Business APIWhatsApp Business App
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Frequently asked questions

Recover abandoned carts, send order updates and run WhatsApp campaigns for your Shopify store. Free plan includes chat widget and WhatsApp CRM Chrome extension. It's a abandoned cart tool for ecommerce stores.