OngoingAI

Zoko usage & market intelligence

Shopify rating

4.9 ★

427 reviews

What merchants actually report
4.84average· 407 reviews analyzed· 399 with written feedback
93% 5★3% ≤3★

55% of attributable reviewers are India merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 18% of reviews overall and 36% of critical ones.

Recent reviewers rate Zoko 4.94, above its 4.84 lifetime average.

Rating · last 90d

4.94

Recent direction

Replies to reviews

18%

Developer response rate

Replies to critical

36%

On 3★ and below

Long-term reviewers

15%

Using 1yr+ at review

Top merchant markets

India 55%United Arab Emirates 5%Mexico 4%South Africa 4%Pakistan 4%

Tenure when reviewed

under a day 2%days 17%months 66%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter$49.99/month

7-day free trial

  • • Best for early-stage, pay-as-you-grow
  • • $0.015/conversation - no monthly cap
  • • Unlimited agents, no per-seat fees
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Plus$79.99/month

7-day free trial

  • • Best for growing D2C brands
  • • 5K conv/mo - no Zoko conversation fee
  • • 5 agents - add more at $15/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Elite$139.99/month

7-day free trial

  • • Best for scaling D2C brands
  • • 100K conv/mo - no Zoko conversation fee
  • • 10 agents - add more at $12/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Max$499.99/month

7-day free trial

  • • Best for high-volume D2C brands
  • • 5M conv/mo - no Zoko conversation fee
  • • 30 agents - add more at $9/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
What does Zoko do?

WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout.

  • Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
  • Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
  • Whole team, one WhatsApp number - chats, calls, voice notes and live translation
  • Recover carts, send post-purchase updates, upsells & retention - fully automated
  • Answer customer questions with AI - your team steps in only when it matters

Features

Abandoned cartExit pop-upsPersonalized campaignsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsTriggersTemplatesTargeting rulesBehavior trackingChatAI chatbotsLive chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsCart recoveryCOD verificationFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTagging
Review history
Daily review count on the Shopify App Store
427+38 · 26d~1.5/day· Rating steady at 4.9★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#16 on Aug 15 → #14 on Sep 5 · 22 observed days#14▲2
  • Chat#33 on Aug 15 → #23 on Sep 5 · 22 observed days#23▲10

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#7 of 256
Review percentile
98th
Rating percentile
73th
On the App Store
5.7 yrs
Works with
Integrations listed for Zoko: WhatsApp for D2C Brands
Checkout AppsFacebook MessengerInstagramJudgemeWhatsAppWhatsApp API
Apps similar to Zoko
The App Store's own "more apps like this" for Zoko
Dondy: WhatsApp Marketing+Chat
4.9(824)

Free plan available

WhatFlow: Whatsapp Automation
3.9(335)

Free trial available

CK: Abandoned cart on WhatsApp
5.0(295)

Free plan available

Frequently asked questions

WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout. It's a abandoned cart tool for ecommerce stores.