OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
447 reviews
What merchants actually report
4.84average· 425 reviews analyzed· 417 with written feedback
93% 5★4% ≤3★

55% of attributable reviewers are India merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 17% of reviews overall and 33% of critical ones.

Recent sentiment holds steady at 4.88, in line with the 4.84 lifetime average.

Rating · last 90d
4.88
Recent direction
Replies to reviews
17%
Developer response rate
Replies to critical
33%
On 3★ and below
Long-term reviewers
15%
Using 1yr+ at review
Top merchant markets
India 55%United Arab Emirates 5%Pakistan 4%South Africa 4%Mexico 4%
Tenure when reviewed
under a day 2%days 17%months 66%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Starter
$49.99/month
7-day free trial
  • • Best for early-stage, pay-as-you-grow
  • • $0.015/conversation - no monthly cap
  • • Unlimited agents, no per-seat fees
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Plus
$79.99/month
7-day free trial
  • • Best for growing D2C brands
  • • 5K conv/mo - no Zoko conversation fee
  • • 5 agents - add more at $15/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Elite
$139.99/month
7-day free trial
  • • Best for scaling D2C brands
  • • 100K conv/mo - no Zoko conversation fee
  • • 10 agents - add more at $12/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
Max
$499.99/month
7-day free trial
  • • Best for high-volume D2C brands
  • • 5M conv/mo - no Zoko conversation fee
  • • 30 agents - add more at $9/agent/mo
  • • WhatsApp catalog synced from Shopify
  • • Broadcast to Shopify segments
What does Zoko WhatsApp Marketing & Chat do?

WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout.

  • Customers browse your Shopify catalog and buy inside WhatsApp - no redirect
  • Send WhatsApp campaigns using Shopify segments - purchases, tags, activity
  • Whole team, one WhatsApp number - chats, calls, voice notes and live translation
  • Recover carts, send post-purchase updates, upsells & retention - fully automated
  • Answer customer questions with AI - your team steps in only when it matters

Features

Abandoned cartExit pop-upsPersonalized campaignsOpt-in pop-upsDiscount offersTime-limited offersConversion trackingAutomated workflowsTriggersTemplatesTargeting rulesBehavior trackingChatAI chatbotsLive chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationAgent analyticsCustomer insightsCart recoveryCOD verificationFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTagging
Review history
Daily review count on the Shopify App Store
447+46 · 30d~1.5/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #12▲1
  • Chat
    #24▼2

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#7 of 265
Review percentile
98th
Rating percentile
74th
On the App Store
5.8 yrs
Works with
Integrations listed for Zoko WhatsApp Marketing & Chat
Checkout AppsFacebook MessengerInstagramJudgemeWhatsAppWhatsApp API
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Frequently asked questions

WhatsApp marketing, automation & cart recovery for Shopify. Broadcast campaigns, recover abandoned carts, AI bots, shared inbox, catalog checkout. It's a abandoned cart tool for ecommerce stores.