OngoingAI

WhatsApp Chat & Abandoned Cart usage & market intelligence

Shopify rating

4.8 ★

58 reviews

What merchants actually report
4.86average· 59 reviews analyzed· 58 with written feedback
97% 5★3% ≤3★

19% of attributable reviewers are India merchants.

The developer replies to 64% of reviews overall and 50% of critical ones.

Recent reviewers rate WhatsApp Chat & Abandoned Cart 4.33, below its 4.86 lifetime average.

Rating · last 90d

4.33

Recent direction

Replies to reviews

64%

Developer response rate

Replies to critical

50%

On 3★ and below

Long-term reviewers

0%

Using 1yr+ at review

Top merchant markets

India 19%France 12%Egypt 9%Italy 9%United States 7%

Tenure when reviewed

under a day 42%days 44%months 14%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FREEFree to install
  • • 1 Automated Reminder using WhatsApp API
  • • WhatsApp Analytics message performance
  • • WhatsApp discounts coupon
  • • WhatsApp customer support.
  • • WhatsApp Premium Chat Widget
LITE$17.99/month

7-day free trial

  • • 2 Automated Reminders using WhatsApp API
  • • WhatsApp Analytics dashboard
  • • WhatsApp discounts coupon
  • • Advanced WhatsApp support
  • • Send messages from your own brand number
PRO$34.99/month

7-day free trial

  • • 3 Automated Reminders using WhatsApp API
  • • WhatsApp Advanced analytics dashboard
  • • Klaviyo,Gorgias,Zendesk,Crisp,Re:amaze
  • • WhatsApp customer support
  • • Track data with Google Analytics
What does WhatsApp Chat & Abandoned Cart do?

Boost your Shopify sales with WhatsApp Abandoned Cart recovery, WhatsApp Marketing, WhatsApp Automation & WhatsApp Cash on Delivery (COD) via Wava WhatsApp app

  • WhatsApp Chat & Automated WhatsApp Marketing: Send automated WhatsApp messages
  • Customizable Messaging Templates: Personalize messages with WhatsApp Automation
  • WhatsApp Button, WhatsApp Order Confirmation, WhatsApp Shipment & WhatsApp Chat
  • Integrates with: Klaviyo, Gorgias, Zendesk, Crisp, Re:amaze ... and more to come
  • WhatsApp API connection: Send messages directly from your own brand number

Features

Abandoned cartPersonalized campaignsWeb push notificationsMulti-channel messagingCross-device cartsDiscount offersConversion trackingAutomated workflowsCustom brandingCustom discount codesTriggersTemplatesCustomizable widgetsMulti-languageTargeting rulesBehavior trackingChatLive chatReal-time translationPush notificationsAgent analyticsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
58−1 · 26d· Rating 4.9★ → 4.8★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart#8 on Aug 15 → #7 on Sep 5 · 22 observed days#7▲1
  • Chat#15 on Aug 15 → #14 on Sep 5 · 22 observed days#14▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#32 of 255
Review percentile
88th
Rating percentile
67th
On the App Store
1.7 yrs
Works with
Integrations listed for WhatsApp Chat & Abandoned Cart
Shopify AdminCash on DeliveryGorgiasKlaviyoWhatsAppWhatsApp APIWhatsApp Business API
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Frequently asked questions

Boost your Shopify sales with WhatsApp Abandoned Cart recovery, WhatsApp Marketing, WhatsApp Automation & WhatsApp Cash on Delivery (COD) via Wava WhatsApp app It's a abandoned cart tool for ecommerce stores.