OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
3.7 ★
124 reviews
What merchants actually report
4.18average· 118 reviews analyzed· 116 with written feedback
74% 5★20% ≤3★

76% of attributable reviewers are India merchants. 15% had used the app for a year or more when they reviewed.

The developer replies to 33% of reviews overall and 75% of critical ones.

Recent reviewers rate Wati 2.50, below its 4.18 lifetime average.

Rating · last 90d
2.50
Recent direction
Replies to reviews
33%
Developer response rate
Replies to critical
75%
On 3★ and below
Long-term reviewers
15%
Using 1yr+ at review
Top merchant markets
India 76%Hong Kong SAR 3%United States 3%Malaysia 2%South Africa 2%
Tenure when reviewed
under a day 6%days 18%months 61%a year or more 15%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Growth
$69/month
7-day free trial · or $708/year and save 14%
  • • Zero-fee WhatsApp setup
  • • Omnichannel inbox (WhatsApp + RCS + SMS)
  • • Standard promotions
  • • Lead acquisition and segmentation
  • • Team inbox staples
Pro
$149/month
7-day free trial · or $1,428/year and save 20%
  • • Everything in Growth, plus:
  • • Multi-step drip campaigns
  • • AI agent for FAQs and product assistance
  • • Campaigns & Automation Analytics
  • • Unlimited Broadcast
Business
$349/month
7-day free trial · or $3,348/year and save 20%
  • • Ultra-fast, Affordable messaging
  • • Official Google Partner
  • • Best-in-class ROI
  • • Scale effortlessly
  • • Dedicated Customer Success Manager
What does Wati do?

Recover abandoned carts and grow Shopify sales with Wati. WhatsApp drip campaigns, AI automation, order updates, and team inbox — built for eCommerce.

  • Capture leads from Click-to-WhatsApp ads: ad source tagged automatically
  • Sync Shopify segments or build your own: campaigns update as customers change
  • Combine chatbots, automation rules, and AI agents in one flow builder
  • See abandoned cart and campaign results in a Shopify-specific dashboard
  • Unify Shopify orders, browsing, and chat into one live customer profile

Features

Abandoned cartPersonalized campaignsSMS notificationsOpt-in pop-upsAutomated workflowsPop-up builderTriggersTemplatesCustomizable widgetsMulti-languageChatAI chatbotsLive chatReal-time translationAgent analyticsCart recoveryCOD verificationDiscountsFAQsQuick repliesOrder updatesEmojis and stickersBusiness hoursWelcome messagesChat buttonsChat assignmentChat flows
Review history
Daily review count on the Shopify App Store
124+12 · 30d~0.4/day· Rating steady at 3.7★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Abandoned cart
    #43▼7
  • Chat
    #81▼11

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Abandoned cart on the App Store
Rank by reviews
#21 of 265
Review percentile
92th
Rating percentile
55th
On the App Store
6 yrs
Works with
Integrations listed for Wati: WA Cart Recovery & AI
CheckoutFacebook AdsGoogle SheetsHubspot CRMWoocommerceZapierZoho CRM
Apps similar to Wati
The App Store's own "more apps like this" for Wati
Dondy: WhatsApp Marketing+Chat
4.9(822)

Free plan available

WhatFlow: Whatsapp Automation
3.9(340)

Free trial available

WhatFlow WhatsApp Business API
5.0(41)

Free trial available

Frequently asked questions

Recover abandoned carts and grow Shopify sales with Wati. WhatsApp drip campaigns, AI automation, order updates, and team inbox — built for eCommerce. It's a abandoned cart tool for ecommerce stores.