OngoingAI

Verifast AI Chatbot + AI Chat usage & market intelligence

Shopify rating

4.9 ★

130 reviews

What merchants actually report
4.95average· 123 reviews analyzed· 122 with written feedback
98% 5★1% ≤3★

94% of attributable reviewers are India merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 93% of reviews overall and 100% of critical ones.

Recent reviewers rate Verifast AI Chatbot + AI Chat 4.73, below its 4.95 lifetime average.

Rating · last 90d

4.73

Recent direction

Replies to reviews

93%

Developer response rate

Replies to critical

100%

On 3★ and below

Long-term reviewers

6%

Using 1yr+ at review

Top merchant markets

India 94%United States 3%Saudi Arabia 1%Philippines 1%Sweden 1%

Tenure when reviewed

days 23%months 72%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
FreeFree
  • • Up to 200 chats/mo
  • • AI training on all products
  • • 24/7 AI powered support
  • • AI chat in all languages
  • • Custom bot styling
Starter$99/month

7-day free trial · or $990/year and save 17%

  • • Up to 1000 chats/mo
  • • Everything in Free, plus
  • • Custom bot flows
  • • Real time order tracking
  • • Basic conversion triggers
What does Verifast AI Chatbot + AI Chat do?

ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start

  • Boost conversions and AOV through smart product recommendations with AI chatbot
  • Recover abandonment carts with smart proactive interventions from AI sales bot
  • Answer support queries, product FAQs like a live agent in all languages 24/7
  • Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
  • Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

Features

ChatAI chatbotsLive chatEmail chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellCheckout upsell
Review history
Daily review count on the Shopify App Store
130+12 · 27d~0.4/day· Rating 5.0★ → 4.9★
Aug 10Sep 5

Daily tracking from Aug 10, 2026 through today · 26 days observed

Category rankings
Live organic position on Shopify App Store category pages
  • Chat#22 on Aug 15 → #24 on Sep 5 · 22 observed days#24▼2
  • Upsell and cross-sell#55 on Aug 15 → #54 on Sep 5 · 22 observed days#54▲1

Tracked daily · last 22 days · as of 2026-09-05

Catalog position
Within Chat on the App Store
Rank by reviews
#24 of 852
Review percentile
97th
Rating percentile
73th
On the App Store
2.7 yrs
Works with
Integrations listed for Verifast AI Chatbot + AI Chat
CheckoutChatGPTfacebookinstagramKlaviyoWhatsapp
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Frequently asked questions

ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start It's a chat tool for ecommerce stores.