OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
134 reviews
What merchants actually report
4.95average· 124 reviews analyzed· 123 with written feedback
98% 5★1% ≤3★

94% of attributable reviewers are India merchants. 6% had used the app for a year or more when they reviewed.

The developer replies to 92% of reviews overall and 100% of critical ones.

Recent reviewers rate Verifast AI Chatbot + AI Chat 4.64, below its 4.95 lifetime average.

Rating · last 90d
4.64
Recent direction
Replies to reviews
92%
Developer response rate
Replies to critical
100%
On 3★ and below
Long-term reviewers
6%
Using 1yr+ at review
Top merchant markets
India 94%United States 3%Saudi Arabia 1%Sweden 1%Philippines 1%
Tenure when reviewed
days 23%months 71%a year or more 6%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • Up to 200 chats/mo
  • • AI training on all products
  • • 24/7 AI powered support
  • • AI chat in all languages
  • • Custom bot styling
Starter
$99/month
7-day free trial · or $990/year and save 17%
  • • Up to 1000 chats/mo
  • • Everything in Free, plus
  • • Custom bot flows
  • • Real time order tracking
  • • Basic conversion triggers
What does Verifast AI Chatbot + AI Chat do?

ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start

  • Boost conversions and AOV through smart product recommendations with AI chatbot
  • Recover abandonment carts with smart proactive interventions from AI sales bot
  • Answer support queries, product FAQs like a live agent in all languages 24/7
  • Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
  • Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

Features

ChatAI chatbotsLive chatEmail chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackBehavior trackingAgent analyticsCustomer insightsCart recoveryCOD verificationDiscountsFAQsGreetingsProduct recommendationsQuick repliesReview requestsShipping alertsOrder updatesCross-sellUpsellSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellCheckout upsell
Review history
Daily review count on the Shopify App Store
134+12 · 30d~0.4/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #25▼1
  • Upsell and cross-sell
    #56

Tracked daily · last 30 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#22 of 889
Review percentile
98th
Rating percentile
72th
On the App Store
2.8 yrs
Works with
Integrations listed for Verifast AI Chatbot + AI Chat
CheckoutChatGPTfacebookinstagramKlaviyoWhatsapp
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Frequently asked questions

ChatGPT powered AI chatbot for Shopify. Increase conversions with smart recommendations, recover abandoned carts & automate customer support 24/7. Free to start It's a chat tool for ecommerce stores.