OngoingAI
V

Vela – Live Chat & AI Support

AI live chat for your store: Learns automatically, answers questions & recommends products.

by askVeka.proapps.shopify.com
App Store
ChatAI chatbotsLive chatEmail chatVoice supportFile uploadMulti-languageBehavior tracking
About Vela – Live Chat & AI Support

Add a live chat widget and AI assistant to your store. Answer customer questions, recommend products and manage every chat in one shared inbox.

Pricing
Free plan available
FreeFree
  • • 1 agent seat
  • • Chat widget
  • • AI bot: 100 replies/month
  • • Automatic Knowledge base
  • • Community support
Growth$39/month
  • • 3 agent seats
  • • AI bot: 2,000 replies/month
  • • Review invitations
  • • Order & customer lookup
  • • Email notifications
Scale$99/month
  • • 10 agent seats
  • • AI bot: 10,000 replies/month
  • • Custom branding without Vela logo
  • • Priority support
  • • Everything in Groth & Free
Catalog position
Within Chat on the App Store
Rank by reviews
#578 of 793
Review percentile
27th
Rating percentile
63th
On the App Store
0.2 yrs

Frequently asked questions

What is Vela?

Add a live chat widget and AI assistant to your store. Answer customer questions, recommend products and manage every chat in one shared inbox. It's a chat tool for ecommerce stores.

How much does Vela cost?

Free plan available