OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Shopify rating
4.9 ★
119 reviews
What merchants actually report
4.92average· 106 reviews analyzed· 103 with written feedback
96% 5★2% ≤3★

39% of attributable reviewers are United States merchants. 5% had used the app for a year or more when they reviewed.

The developer replies to 4% of reviews overall and 0% of critical ones.

Recent reviewers rate VanChat AI Chat & AI Chatbot 5.00, above its 4.92 lifetime average.

Rating · last 90d
5.00
Recent direction
Replies to reviews
4%
Developer response rate
Replies to critical
0%
On 3★ and below
Long-term reviewers
5%
Using 1yr+ at review
Top merchant markets
United States 39%United Kingdom 8%Canada 7%Italy 7%France 6%
Tenure when reviewed
under a day 20%days 39%months 37%a year or more 5%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
Free
Free
  • • 100 AI replies/month
  • • AI learns 100 products
  • • Product recommendations
  • • AI Instructions & correct responses
  • • Order tracking & Agent handover
Starter
$39/month
7-day free trial · or $390/year and save 17%
  • • 500 AI replies/month
  • • AI learns 1,000 products
  • • All Free plan features
  • • Lead auto-sync & export
  • • Conversation search & filters
Pro
$149/month
7-day free trial · or $1,490/year and save 17%
  • • 2,500 AI replies/month
  • • AI learns 2,500 products
  • • All Starter plan features
  • • AI Sales Automation
  • • Instagram & Facebook integration
Growth
$249/month
7-day free trial · or $2,490/year and save 17%
  • • 5,000 AI replies/month
  • • AI learns 5,000 products
  • • All Pro plan features
  • • AI-powered Insights
  • • No VanChat branding
What does VanChat AI Chat & AI Chatbot do?

Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today!

  • AI agent that learns from every chat what converts, product by product
  • Chat support that reads between the lines and eases hidden doubts
  • AI shopping assistant: product recommendations and deals for hesitant shoppers
  • AI customer support & chat automation, 24/7: order tracking, returns, FAQs
  • Set up in minutes: auto-learns catalog & policies; train with files, links

Features

ChatAI chatbotsLive chatSocial mediaFile uploadMulti-languageReal-time translationBehavior trackingEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesShipping alertsOrder updatesCross-sellUpsellColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingAgent avatarUpsell and cross-sellCart upsellCheckout upsellProduct page upsellPop-upsMulti-currencyBundlesVolume discountsAI recommendationsClick-through ratesConversion ratesOptimization suggestions
Review history
Daily review count on the Shopify App Store
119+27 · 30d~0.9/day· Rating steady at 4.9★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #24▲30
  • Upsell and cross-sell
    #56▲31

Tracked daily · last 30 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#27 of 891
Review percentile
97th
Rating percentile
72th
On the App Store
2.6 yrs
Works with
Integrations listed for VanChat AI Chat & AI Chatbot
CheckoutShopify AdminChatGPTfacebookGorgiasGPT-5.5instagramWhatsApp
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Frequently asked questions

Turn visitors into buyers with an AI chatbot app for your store. VanChat provides live support, proactive sales, and automates customer service. Install today! It's a chat tool for ecommerce stores.