VanChat AI Chatbot & Live Chat

Shopify chat app by VanChat·AI Chatbot & AI Chat that acts as Chat AI agent, provides live support & automates customer service

Snapshot

4.90(123 reviews)#37of 813 inChat

Ongoing.AI tracks VanChat AI Chatbot & Live Chat daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

Rating

4.90

123 reviews

Pricing

From $19/mo

freemium

Built for Shopify

No

Years live

2

launched Feb 6, 2024

Last updated

Jun 30, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

-1

28-day Δ

-4

Rating change

7-day Δ

+0.00

28-day Δ

-0.10

1281261251231225.003.752.501.250.00May 28Jun 4Jun 12Jun 19Jun 27Total reviewsRating (0–5)
VanChat AI Chatbot & Live Chat lost 4 reviews over the last 28 days, rating moved -0.10.

Category rank over time

Where VanChat AI Chatbot & Live Chat sits day-by-day in Chat.

Position across the Chat page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Chat leaderboard →

#23#29#36#42#48May 28May 31Jun 4Jun 7Jun 11VanChat AI Chatbot & Live Chat · #46SaleSmartly:Omnichannel chat · #45CA · #47
Best position observed: #36. VanChat AI Chatbot & Live Chat slipped 3 positions over the window. Greyed lines: the apps sitting immediately around it on the latest snapshot.

Catalog position

Where VanChat AI Chatbot & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#37

of 813 active apps

Review count percentile

96th

vs category siblings

Rating percentile

66th

vs category siblings

Years on App Store

2

since 2024

Listing change cadence

What VanChat AI Chatbot & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+19shopify_lastmod: 2026-06-09 → 2026-06-10shopify_lastmod: 2026-06-10 → 2026-06-11shopify_lastmod: 2026-06-11 → 2026-06-12shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19pricing_tiers: Free (+3 more) → Free (+3 more)shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-21shopify_lastmod: 2026-06-21 → 2026-06-22shopify_lastmod: 2026-06-22 → 2026-06-24shopify_lastmod: 2026-06-24 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27shopify_lastmod: 2026-06-27 → 2026-06-28shopify_lastmod: 2026-06-28 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30Jun 11, 26Jun 21, 26Jul 2, 26

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-28 → 2026-06-29

Shopify Lastmod · Jun 29

2026-06-27 → 2026-06-28

PricingIdentity & listingCadence

Reviews

What merchants are saying

4.90(123 reviews)
  • 99%positive136
  • 0%neutral0
  • 1%negative1

Top themes

    What merchants praise

    Vanchat es un excelente apoyo para las ventas de mi pagina Web, yo me preocupo por abastecer y el software por vender, excelente!!
    Glosbeli · 5

    What merchants complain about

    Desde el chat de atención de la misma app, tardaba en contestar minutos largos, no me dan prueba gratis sin asumir costo si no me gusta, no es cual es su plan para encantar clientes, pero no resulta pagar por algo que no se si va a funcionar bien para mi, y si este es el soporte que dan, no puede causar interés, la idea era buena, pero...
    https://www.cromaonline.cl/ · 1 · 2025-02-03

    Plans

    VanChat AI Chatbot & Live Chat pricing tiers.

    Free

    Free

    • 300 replies (lifetime)
    • Up to 100 products
    • AI sales assistant
    • 24/7 live support
    • Smart recommendations
    • Automated customer service
    • Custom branding
    • Unlimited human replies

    Starter

    $19/month

    • 100 replies/month
    • Proactive AI chat
    • AI sales assistant
    • 24/7 live support
    • Smart recommendations
    • Automated customer service
    • Custom branding
    • Unlimited human replies

    Business

    $49/month

    • 500 replies/month
    • Proactive AI chat
    • AI sales assistant
    • 24/7 live support
    • Smart recommendations
    • Automated customer service
    • Custom branding
    • Unlimited human replies

    Advanced

    $99/month

    • 1,500 replies/month
    • Proactive AI chat
    • AI sales assistant
    • 24/7 live support
    • Smart recommendations
    • Automated customer service
    • Custom branding
    • Unlimited human replies

    Capabilities

    What VanChat AI Chatbot & Live Chat can do.

    The 39 capabilities VanChat AI Chatbot & Live Chat lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Chat

    Real-time messaging

    9
    • AI chatbots
    • Live chat
    • Social media
    • File upload
    • Multi-language
    • Real-time translation
    • Behavior tracking
    • Encryption
    • Customer insights

    Automated responses

    10
    • Cart recovery
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell

    Customization

    7
    • Color and font
    • Emojis and stickers
    • Chat window
    • Welcome messages
    • Chat buttons
    • Tagging
    • Agent avatar

    Upsell and cross-sell

    Customization

    6
    • Cart upsell
    • Checkout upsell
    • Product page upsell
    • Pop-ups
    • Multi-currency
    • Multi-language

    Offers and recommendations

    4
    • Product recommendations
    • Bundles
    • Volume discounts
    • AI recommendations

    Analytics

    3
    • Click-through rates
    • Conversion rates
    • Optimization suggestions

    FAQ

    VanChat AI Chatbot & Live Chat — frequently asked questions.

    What is VanChat AI Chatbot & Live Chat on Shopify?
    VanChat AI Chatbot & Live Chat is a Shopify app in the Chat category. Boost sales with an AI chatbot that provides instant ai chat and live support. VanChat's AI agent uses a smart chat ai engine for order tracking, proactive sales, and to help users add items to the cart. The Van Chat AI chat bot resolves post-sale issues and automates customer service. The chatbot ia provides global chat support in 40+ languages inside a familiar chat box. Activate ai live chat for 24/7 live support. Easily migrate from ZipChat, Chatty, Tidio, Moose, ManyChat, or Rep AI. It averages 4.90 out of 5 across 123 merchant reviews on the Shopify App Store.
    How much does VanChat AI Chatbot & Live Chat cost?
    VanChat AI Chatbot & Live Chat offers a free plan and 3 paid plans starting at $19/month and going up to $99/month. The free plan includes 300 replies (lifetime), Up to 100 products, AI sales assistant, and 24/7 live support. The paid plans unlock advanced features beyond what's available on the free tier.
    Is VanChat AI Chatbot & Live Chat free?
    Yes — VanChat AI Chatbot & Live Chat offers a free plan alongside paid options. The free plan includes 300 replies (lifetime), Up to 100 products, and AI sales assistant. Paid plans start at $19/month for advanced features.
    When was VanChat AI Chatbot & Live Chat launched?
    VanChat AI Chatbot & Live Chat launched on February 6, 2024 — over 2 years on the Shopify App Store. In that time it has gathered 123 merchant reviews.
    Is VanChat AI Chatbot & Live Chat Built for Shopify?
    VanChat AI Chatbot & Live Chat does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best VanChat AI Chatbot & Live Chat alternatives?
    Merchants commonly compare VanChat AI Chatbot & Live Chat with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running VanChat AI Chatbot & Live Chat.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Prefer the source? View VanChat AI Chatbot & Live Chat on the Shopify App Store ↗