OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

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Pricing
Free plan available
Free
Free
  • • 10 active customers / month
  • • AI product recommendations
  • • AI order tracking
  • • Storefront & social channels
  • • Multilingual AI support
Starter
$15/month
7-day free trial
  • • 100 active customers / month
  • • Human handover support
  • • Unlimited human chats
  • • AI conversation summary
  • • AI reply suggestions
Professional
$100/month
7-day free trial
  • • 500 active customers / month
  • • All Starter features
Enterprise
$500/month
7-day free trial
  • • 2000 active customers / month
  • • All Professional features
What does Ustam do?

Sell and support customers across storefront chat, WhatsApp, Instagram and Messenger with an AI commerce team built around your store.

  • Help shoppers find the right products and move closer to checkout
  • Resolve routine questions and order updates without waiting for your team
  • Bring storefront chat, WhatsApp, Instagram and Messenger into one inbox
  • Ground AI in your store and schedule AI replies and contact channels
  • Let your team guide, take over and measure the impact of AI conversations

Features

ChatAI chatbotsLive chatSocial mediaMulti-languagePush notificationsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesSend transcriptChat windowWelcome messagesAgent avatar
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #445▼60

Tracked daily · last 6 days · as of 2026-09-24

Catalog position
Within Chat on the App Store
Rank by reviews
#525 of 889
Review percentile
41th
Rating percentile
61th
On the App Store
0.6 yrs
Works with
Integrations listed for Ustam: AI Commerce Team
Facebook MessengerInstagram DMOpenAIWhatsApp
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Frequently asked questions

Sell and support customers across storefront chat, WhatsApp, Instagram and Messenger with an AI commerce team built around your store. It's a chat tool for ecommerce stores.