Upsello AI Chatbot & Helpdesk

Shopify chat app by 中聚（香港）智能科技有限公司·Guide shoppers, recommend products, and recover abandoned carts with AI.

Snapshot

5.00(1 reviews)#373of 820 inChat

Ongoing.AI tracks Upsello AI Chatbot & Helpdesk daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.

CategoriesChat

Rating

5.00

1 reviews

Pricing

From $39/mo

freemium

Built for Shopify

No

Years live

0

launched May 20, 2026

Last updated

Jul 3, 2026

Shopify listing

Recent activity

Review trajectory.

Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.

New reviews

7-day Δ

—

28-day Δ

+0

Rating change

7-day Δ

—

28-day Δ

+0.00

2.001.501.000.500.005.003.752.501.250.00May 28May 31Jun 3Jun 6Jun 10Total reviewsRating (0–5)
Upsello AI Chatbot & Helpdesk added 0 reviews over the last 28 days.

Catalog position

Where Upsello AI Chatbot & Helpdesk sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#373

of 820 active apps

Review count percentile

54th

vs category siblings

Rating percentile

70th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Upsello AI Chatbot & Helpdesk has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+17shopify_lastmod: 2026-06-10 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-20shopify_lastmod: 2026-06-20 → 2026-06-25shopify_lastmod: 2026-06-25 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-27name: Upsello AI Sales Agent & Chat → Upsello AI Chatbot & Helpdeskshopify_lastmod: 2026-06-27 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-06-30 → 2026-07-03

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

Shopify Lastmod · Jun 30

2026-06-27 → 2026-06-29

PricingIdentity & listingCadence

Reviews

What merchants are saying

5.00(1 reviews)
  • 100%positive3
  • 0%neutral0
  • 0%negative0

Top themes

    Plans

    Upsello AI Chatbot & Helpdesk pricing tiers.

    Free plan

    Free

    • AI Sessions ：50
    • SKU：200
    • Team Seats：2
    • Customer Support：Community Self-service

    Starter plan

    $39/month

    • AI Sessions ：1500
    • SPU：1000
    • Team Seats ：5
    • Customer Support：Standard Email & Chat
    • White-labeling

    Pro plan

    $99/month

    • AI Sessions ：6000
    • SPU：5000
    • Team Seats ：15
    • Customer Support ：Priority Email & Chat
    • White-labeling

    Scale Plan

    $399/month

    • AI Sessions ：20000+
    • SPU：15000+
    • Team Seats ：Unlimited
    • Customer Support：Dedicated Manager
    • White-labeling

    Capabilities

    What Upsello AI Chatbot & Helpdesk can do.

    The 23 capabilities Upsello AI Chatbot & Helpdesk lists across its category, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

    Real-time messaging

    7
    • AI chatbots
    • Live chat
    • Multi-language
    • Real-time translation
    • Push notifications
    • Behavior tracking
    • Customer insights

    Automated responses

    10
    • Cart recovery
    • Discounts
    • FAQs
    • Greetings
    • Product recommendations
    • Quick replies
    • Shipping alerts
    • Order updates
    • Cross-sell
    • Upsell

    Customization

    6
    • Business hours
    • Welcome messages
    • Tagging
    • Chat assignment
    • Chat flows
    • Agent avatar

    FAQ

    Upsello AI Chatbot & Helpdesk — frequently asked questions.

    What is Upsello AI Chatbot & Helpdesk on Shopify?
    Upsello AI Chatbot & Helpdesk is a Shopify app in the Chat category. Upsello is an AI shopping assistant for online stores that helps guide shoppers, recommend products, recover abandoned carts, and answer common product and order questions. It also provides performance insights for sales conversations. It averages 5.00 out of 5 across 1 merchant reviews on the Shopify App Store.
    How much does Upsello AI Chatbot & Helpdesk cost?
    Upsello AI Chatbot & Helpdesk offers a free plan and 3 paid plans starting at $39/month and going up to $399/month. The free plan includes AI Sessions ：50, SKU：200, Team Seats：2, and Customer Support：Community Self-service. The paid plans unlock advanced features beyond what's available on the free tier.
    Is Upsello AI Chatbot & Helpdesk free?
    Yes — Upsello AI Chatbot & Helpdesk offers a free plan alongside paid options. The free plan includes AI Sessions ：50, SKU：200, and Team Seats：2. Paid plans start at $39/month for advanced features.
    When was Upsello AI Chatbot & Helpdesk launched?
    Upsello AI Chatbot & Helpdesk launched on May 20, 2026. In that time it has gathered 1 merchant reviews.
    Is Upsello AI Chatbot & Helpdesk Built for Shopify?
    Upsello AI Chatbot & Helpdesk does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
    What are the best Upsello AI Chatbot & Helpdesk alternatives?
    Merchants commonly compare Upsello AI Chatbot & Helpdesk with Shopify Inbox, Chatty AI Chatbot & Live Chat, Tidio, and Pushdaddy Many Chat ,Cloud API. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

    Alternatives

    Apps merchants pick instead.

    Shopify

    Shopify Inbox

    4.70★5,443

    Known for: missing-features

    Chatty AI Sales Agent - For live chat & helpdesk

    Chatty AI Chatbot & Live Chat

    4.90★1,809

    Known for: bug

    TIDIO LLC

    Tidio ‑ Live Chat & AI Chatbot

    4.70★1,272

    Known for: customer-support

    Pushdaddy

    Pushdaddy Many Chat ,Cloud API

    4.30★985

    Known for: customer-support

    Browse more inAll Chat apps

    Methodology

    Where the numbers come from.

    Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

    Find every brand running Upsello AI Chatbot & Helpdesk.

    Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

    Track Upsello AI Chatbot & Helpdesk — free Start free

    Prefer the source? View Upsello AI Chatbot & Helpdesk on the Shopify App Store ↗