TrustReviews
Shopify product reviews app by TrustApps·Effortlessly collect, display, and manage product reviews, so you build trust and boost conversions
Snapshot
Ongoing.AI tracks TrustReviews daily — category rank, keyword positions in App Store search, install footprint, listing changes, and reviewer sentiment — back to when we first observed the listing.
Rating
4.80
282 reviews
Pricing
From $13/mo
freemium
Built for Shopify
No
Years live
4
launched Aug 23, 2021
Last updated
Jun 30, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+0
28-day Δ
-1
Rating change
7-day Δ
+0.00
28-day Δ
+0.00
Category rank over time
Where TrustReviews sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart. Open the full Product reviews leaderboard →
Keyword rank over time
Where TrustReviews shows up in App Store search.
Daily position on the Shopify App Store search-results page for every tracked term TrustReviews ranks on. Lower is better — the Y axis is inverted so strong ranks sit at the top. Best so far: #49 on "reviews".
reviews
#58
best #49
−9 positions
Catalog position
Where TrustReviews sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#26
of 385 active apps
Review count percentile
93th
vs category siblings
Rating percentile
61th
vs category siblings
Years on App Store
4
since 2021
Listing change cadence
What TrustReviews has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jul 1
2026-06-29 → 2026-06-30
Shopify Lastmod · Jun 30
2026-06-27 → 2026-06-29
Shopify Lastmod · Jun 28
2026-06-26 → 2026-06-27
Reviews
What merchants are saying
- 96%positive322
- 0%neutral1
- 4%negative12
Popular mentions
- customer support
- bug
- pricing
- reliability issues
- feature development
- missing feature
- data loss
Top themes
- customer support3
- bug2
- pricing1
- reliability issues1
- feature development1
- missing feature1
- data loss1
What merchants praise
“TrustReviews has been a game-changer for our Shopify store! The seamless integration and user-friendly interface made setup a breeze. We love the customizable widgets and the ability to import reviews from CSV. The automatic email reminders are a fantastic feature, helping us gather more reviews effortlessly. The customer support is top-notch, especially Ebrahim and Ahsan always responsive and helpful. Overall, TrustReviews has significantly boosted our store’s credibility and sales. Highly recommend it to any Shopify merchant looking to enhance their customer trust and engagement!”
What merchants complain about
“Extrêment dessus Depuis plus d'un mois, les clients peuvent uniquement mettre des étoiles sans rédigé d'avis. Alors que tout marché bien avant sans rien touché cela s'est déclenché. Le service client ne comprend pas et répond complètement à côté ! Deçu de cette fin”
Plans
TrustReviews pricing tiers.
Free
Free to install
- 10 monthly review request email/ orders
- Reviews widgets & ratings medals
- Reviews carousel & cards
- Automated review requests & moderation
- Easily import reviews & Aliexpress sync
- SEO optimization
Unlimited
$13.99/month
- Unlimited review requests & follow ups
- AI sentiment analysis & Q&A
- Custom Domain for Emails
- Highly customizable widgets
- Product grouping
- Auto translation & language filter
- All features in the free plan
Unlimited +AI
$24.99/month
- AI auto-reply to reviews
- AI summary widget
- AI insights & analytics
- AI Review Ranking (coming soon)
- AI Pain Point Detection (coming soon)
- AI Social Proof Snippets (coming soon)
- Everything in Unlimited plan
Capabilities
What TrustReviews can do.
The 34 capabilities TrustReviews lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.
Product reviews
Display options
18- Testimonials
- Photo reviews
- Video reviews
- Star ratings
- Voting
- Badges
- Carousels
- Media galleries
- Grid layout
- Tabs or sidebars
- All reviews page
- Top reviews
- Review highlights
- Review summaries
- Q&A
- Product grouping
- Filtering
- Rich snippets
Ways to collect reviews
11- Email requests
- SMS requests
- Push notifications
- Pop-ups
- Forms
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
- Custom requests
SEO
SEO tools
2- JSON-LD
- APIs and webhooks
Monitoring performance
3- Analytics
- Content analysis
- Tracking
FAQ
TrustReviews — frequently asked questions.
What is TrustReviews on Shopify?
How much does TrustReviews cost?
Is TrustReviews free?
When was TrustReviews launched?
Is TrustReviews Built for Shopify?
What are the best TrustReviews alternatives?
What complaints come up about TrustReviews?
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .
Find every brand running TrustReviews.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View TrustReviews on the Shopify App Store ↗