OngoingAI

TrustReviews usage & market intelligence

Shopify rating

4.8 ★

315 reviews

What merchants actually report
4.83average· 309 reviews analyzed· 286 with written feedback
94% 5★4% ≤3★

36% of attributable reviewers are United States merchants. 4% had used the app for a year or more when they reviewed.

The developer replies to 45% of reviews overall and 82% of critical ones.

Recent reviewers rate TrustReviews 3.00, below its 4.83 lifetime average.

Rating · last 90d

3.00

Recent direction

Replies to reviews

45%

Developer response rate

Replies to critical

82%

On 3★ and below

Long-term reviewers

4%

Using 1yr+ at review

Top merchant markets

United States 36%France 14%United Kingdom 11%Canada 6%Australia 6%

Tenure when reviewed

under a day 42%days 28%months 26%a year or more 4%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free to install
FreeFree to install
  • • 10 monthly review request email/ orders
  • • Reviews widgets & ratings medals
  • • Reviews carousel & cards
  • • Automated review requests & moderation
  • • Easily import reviews & Aliexpress sync
Unlimited$13.99/month

14-day free trial · or $119.88/year and save 29%

  • • Unlimited review requests & follow ups
  • • AI sentiment analysis & Q&A
  • • Custom Domain for Emails
  • • Highly customizable widgets
  • • Product grouping
Unlimited +AI$24.99/month

14-day free trial · or $209.88/year and save 30%

  • • AI auto-reply to reviews
  • • AI summary widget
  • • AI insights & analytics
  • • AI Review Ranking (coming soon)
  • • AI Pain Point Detection (coming soon)
What does TrustReviews do?

Easily collect and display product reviews on your website, helping customers make informed purchasing decisions.

  • Set up in minutes, no coding needed, works with your theme instantly.
  • Send review requests after every order and watch feedback roll in on autopilot
  • Customizable review widgets let you showcase feedback in list, grid, or carousel
  • Easily manage reviews: approve, reply, or flag them before they go live

Features

Product reviewsTestimonialsPhoto reviewsVideo reviewsStar ratingsVotingBadgesCarouselsMedia galleriesGrid layoutTabs or sidebarsAll reviews pageTop reviewsReview highlightsReview summariesQ&AProduct groupingFilteringRich snippetsEmail requestsSMS requestsPush notificationsPop-upsFormsReferralsImport and exportReview migrationReview syndicationAutomationsCustom requestsSEOJSON-LDAPIs and webhooksAnalyticsContent analysisTracking
Review history
Daily review count on the Shopify App Store
315+7 · 29d~0.2/day· Rating steady at 4.8★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Product reviews#70▼3

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Product reviews on the App Store
Rank by reviews
#23 of 412
Review percentile
95th
Rating percentile
70th
On the App Store
5.1 yrs
Works with
Integrations listed for TrustReviews: Product Reviews
Customer accountsShopify FlowShopify AdminGoogle ShoppingKlaviyoLove LoyaltyLoyalty LionPushowlSmile.io
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Frequently asked questions

Easily collect and display product reviews on your website, helping customers make informed purchasing decisions. It's a product reviews tool for ecommerce stores.