Product reviews · refreshed Jun 12, 2026
Trustpilot Reviews for Shopify
by Trustpilot · Turn real customer reviews into traffic, sales, and loyalty.
177 reviews, 2.00★ average. Live data from the Shopify App Store + Ongoing.AI’s daily install crawl — updated Jun 12, 2026.
Rating
2.00
177 reviews
Pricing
From $3108/mo
freemium
Built for Shopify
No
Years live
4
launched Jul 14, 2021
Last updated
Jun 7, 2026
Shopify listing
Recent activity
Review trajectory.
Daily review count and rating drift. The blue line is cumulative review count; the dashed amber overlay is the rating on the right axis. Boring is good — sudden swings stand out against an otherwise stable curve.
New reviews
7-day Δ
+1
28-day Δ
+2
Rating change
7-day Δ
+0.00
28-day Δ
+0.10
Category rank over time
Where Trustpilot Reviews sits day-by-day in Product reviews.
Position across the Product reviews page, snapshot daily. Lower is better — the Y axis is inverted so the strongest ranks sit at the top of the chart.
Catalog position
Where Trustpilot Reviews sits in the App Store.
Rank and percentile inside the Product reviews category — the competitive shape of the niche around this app.
Rank in Product reviews
#35
of 378 active apps
Review count percentile
91th
vs category siblings
Rating percentile
45th
vs category siblings
Years on App Store
4
since 2021
Listing change cadence
What Trustpilot Reviews has changed lately.
Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.
Shopify Lastmod · Jun 8
2026-06-06 → 2026-06-07
Shopify Lastmod · Jun 7
2026-06-05 → 2026-06-06
Shopify Lastmod · Jun 6
2026-06-04 → 2026-06-05
Review fingerprint
What merchants raise, and how they feel about it.
Sentiment breakdown
- Positive25% · 55
- Neutral2% · 4
- Negative74% · 165
“Great support. They got back to me personally and together we were able to find a solution to get the app working again. App and features seem very good so far. Original Review: "Installed it but no connection to TP-Account on their website. Tryed reinstalling it through the websitelink and now nothing happens, when I click on connect to add my account. Completely useless."”
“Trustpilot App will slow your site down and wreck your SEO. on top of that Trustpilot is the worst company to deal with and is home to fake reviews and rubbish support. mixed in with the fraudulent way they charge fees and up your prices each year. It's a damaging and harmful addition to your business and i suggest people look for an alternative.”
Top themes
- 1. customer-support3
- 2. billing-issues1
- 3. contract-disputes1
- 4. moderation-policy1
- 5. dispute-resolution1
- 6. missing-feature1
- 7. onboarding1
- 8. scam-alert1
Plans
Trustpilot Reviews pricing tiers.
Free Plan
Free
- Claim profile page
- 50 review invites / mo
- Review collectorwidgets
- Respond to reviews
- Drive Google Seller Ratings
- Basic analytics
- Web support
Plus Plan
$3,108/year
- All of Free
- Ad-free profile
- 200 review invites / mo
- 8 website widgets
- Performance data & analytics
- Marketing assets
Alternatives
Apps merchants pick instead.
Methodology
Where the numbers come from.
Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated Jun 12, 2026.
Find every brand running Trustpilot Reviews.
Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.
Prefer the source? View Trustpilot Reviews on the Shopify App Store ↗