OngoingAI

Tracktor Order Tracking usage & market intelligence

Shopify rating

4.6 ★

153 reviews

What merchants actually report
4.63average· 130 reviews analyzed· 118 with written feedback
85% 5★9% ≤3★

45% of attributable reviewers are United States merchants. 12% had used the app for a year or more when they reviewed.

The developer replies to 7% of reviews overall and 33% of critical ones.

Recent reviewers rate Tracktor Order Tracking 5.00, above its 4.63 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

7%

Developer response rate

Replies to critical

33%

On 3★ and below

Long-term reviewers

12%

Using 1yr+ at review

Top merchant markets

United States 45%United Kingdom 8%Canada 7%Australia 5%India 5%

Tenure when reviewed

under a day 16%days 35%months 36%a year or more 12%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free plan available
StarterFree
  • • Real-time tracking page in your store
  • • 1,900+ carrier integrations
  • • Carrier mapping & fulfillment updates
  • • Includes 25 orders per month
Flex$4.99/month

14-day free trial

  • • Real-time tracking page in your store
  • • 1,900+ carrier integrations
  • • Shopify email & SMS notifications
  • • Includes 200 orders per month
Growth$8.99/month

14-day free trial

  • • Everything in Flex, plus:
  • • Dropship location substitutions
  • • Automatic carrier translation
  • • Estimated delivery dates
  • • Remove Tracktor branding
Essential$49.99/month

14-day free trial

  • • Everything in Growth, plus:
  • • Product recommendations
  • • Custom HTML & CSS
  • • Custom order statuses
  • • Order & fulfillment report CSVs
What does Tracktor Order Tracking do?

Easily add real-time order tracking to your Shopify store. Improve customer satisfaction and bring customers back with insightful shipping updates.

  • Keep customers on your site instead of sending them to carrier pages
  • Control how tracking details and locations appear to customers
  • Reduce "Where is my order?" (WISMO) support requests
  • Create custom order statuses before shipment to keep customers updated
  • Merchants love the fast, reliable support from our US-based team

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAPIAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsShippingDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
153+24 · 30d~0.8/day· Rating steady at 4.6★
Aug 17Sep 15

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#28▼2
  • Shipping#92▼2

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Order tracking on the App Store
Rank by reviews
#11 of 254
Review percentile
96th
Rating percentile
72th
On the App Store
11.3 yrs
Works with
Integrations listed for Tracktor Order Tracking
Shopify FlowShopify AdminGorgiasKlaviyoMESAOmnisendOrderlyEmailsZendesk
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Frequently asked questions

Easily add real-time order tracking to your Shopify store. Improve customer satisfaction and bring customers back with insightful shipping updates. It's a order tracking tool for ecommerce stores.