OngoingAI

Trackr usage & market intelligence

Shopify rating

4.1 ★

56 reviews

What merchants actually report
4.31average· 54 reviews analyzed· 53 with written feedback
80% 5★20% ≤3★

32% of attributable reviewers are United States merchants. 26% had used the app for a year or more when they reviewed.

The developer replies to 48% of reviews overall and 73% of critical ones.

Recent reviewers rate Trackr 5.00, above its 4.31 lifetime average.

Rating · last 90d

5.00

Recent direction

Replies to reviews

48%

Developer response rate

Replies to critical

73%

On 3★ and below

Long-term reviewers

26%

Using 1yr+ at review

Top merchant markets

United States 32%Australia 9%Singapore 9%Germany 7%Canada 6%

Tenure when reviewed

under a day 13%days 33%months 28%a year or more 26%

Based on public merchant reviews, with newer feedback given more weight. OngoingAI matches each review to an identifiable store and the app they use.

Pricing
Free trial available
Basic$10/month

14-day free trial · or $96/year and save 20%

  • • 400 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Standard$45/month

14-day free trial · or $432/year and save 20%

  • • 2000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Advanced$150/month

14-day free trial · or $1,440/year and save 20%

  • • 9000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
Enterprise$250/month

14-day free trial · or $2,400/year and save 20%

  • • 18000 shipments/month
  • • Branded tracking page
  • • Estimated Delivery Date
  • • Shipping updates via SMS/Email/WhatsApp
  • • Order tracking via Apple & Google Wallet
What does Trackr do?

Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically.

  • Branded tracking page with estimated delivery dates (EDDs) - reduce WISMO calls.
  • Order tracking updates via email & WhatsApp. SMS available in the U.S.
  • Real-time tracking order app with 2,200+ carriers & 24/7 live chat support.
  • Access shipment analytics for deeper insights and data-driven decisions.
  • Dropshipping mode with carrier masking & hidden Chinese origin.

Features

Order trackingBranded tracking pageOrder lookup pageReal-time trackingCustom tracking linkTranslationEstimated delivery dateGlobal trackingDashboardsOrder exportMulti-carrierAnalyticsCarrier maskingEmailReal-time notificationsSMSCustom notificationsAutomationsShippingDelivery dateOrder syncMulti-languageCarrier selectionEmail notificationsOrder updatesShipping analytics
Review history
Daily review count on the Shopify App Store
56+22 · 29d~0.8/day· Rating 3.8★ → 4.1★
Aug 17Sep 14

Daily tracking from Aug 10, 2026 through today · 29 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Order tracking#52▲13

Tracked daily · last 30 days · as of 2026-09-15

Catalog position
Within Order tracking on the App Store
Rank by reviews
#19 of 254
Review percentile
93th
Rating percentile
65th
On the App Store
11.1 yrs
Compare Trackr head-to-head
Side-by-side on ratings, momentum, pricing, and adoption
All app comparisons
Works with
Integrations listed for Trackr: Order Tracking UpSell
CheckoutCustomer accountsShopify AdminApple WalletChatbotChina post, Klaviyo, OmnisendGoogle WalletSegment.ioUSPS, UPS, DHL, YunExpress
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Frequently asked questions

Trackr is an order tracking app that creates branded custom tracking pages, reduces WISMO inquiries, and keeps customers updated automatically. It's a order tracking tool for ecommerce stores.