OngoingAI

Usage & market intelligence

Store usage data is not available for this app.

Watch for changes
Pricing
Free plan available
Free
Free
Sprout
$29/month
14-day free trial
Grow
$79/month
14-day free trial
Scale
$149/month
14-day free trial
What does ThumbCrowd AI Commerce Support do?

AI-powered live chat that resolves issues, customer orders, returns, and WISMO instantly. Works on Shopify storefront and WhatsApp from one inbox.

  • AI resolves order status, WISMO, and returns instantly
  • Live Shopify order data — no guessing, real answers
  • Works on storefront chat and WhatsApp from one inbox
  • Human agent handoff when AI cannot resolve the issue
  • COD order confirmation flows via WhatsApp automation

Features

ChatAI chatbotsLive chatFAQsGreetingsProduct recommendationsQuick repliesOrder updatesBusiness hoursWelcome messagesChat buttons
Review history
Daily review count on the Shopify App Store
0±0 · 30d· Rating steady at 0.0★

Daily tracking from Aug 10, 2026 through today · 30 days observed · sign up free for the full history →

Category rankings
Live organic position on Shopify App Store category pages
  • Chat
    #483▼4

Tracked daily · last 7 days · as of 2026-09-25

Catalog position
Within Chat on the App Store
Rank by reviews
#757 of 891
Review percentile
15th
Rating percentile
61th
On the App Store
0.1 yrs
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Frequently asked questions

AI-powered live chat that resolves issues, customer orders, returns, and WISMO instantly. Works on Shopify storefront and WhatsApp from one inbox. It's a chat tool for ecommerce stores.