OngoingAI

Text usage & market intelligence

Pricing
Free trial available
Essential$25/month

14-day free trial

  • • AI Copilot
  • • Live visitors tracking
  • • Real-time cart preview
  • • Tracking orders from chats
  • • Cart recovery campaign
Growth$99/month

14-day free trial

  • • Everything from Essential
  • • Chat topics insights
  • • Tag suggestions
  • • Ticket and chat summary
  • • Multilingual support
What does Text do?

Convert live chat into revenue with Text. The AI customer service tool featuring cart tracking, automated support and sales analytics. Try it free.

  • AI agent trained on your live inventory answers questions and helps you sell
  • Live cart, past orders, and spend at a glance to help agents spot buying intent
  • Custom skills let the AI agent act, not just answer - qualify, recover, route
  • In-chat cart recovery that shows returning visitors their saved carts
  • Sales reports tie every chat to the revenue it earned

Features

ChatAI chatbotsLive chatSMSEmail chatSocial mediaFile uploadMulti-languagePush notificationsBehavior trackingAgent analyticsEncryptionCustomer insightsCart recoveryDiscountsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesCross-sellUpsellSurveysSend transcriptColor and fontEmojis and stickersChat windowWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarUpsell and cross-sellCart upsellAI recommendationsConversion ratesFunnel performance
Review history
Daily review count on the Shopify App Store
0±0 · 26d· Rating steady at 0.0★
Aug 10Sep 4

Daily tracking from Aug 10, 2026 through today · 25 days observed

Catalog position
Within Chat on the App Store
Rank by reviews
#539 of 852
Review percentile
37th
Rating percentile
61th
On the App Store
0.3 yrs
Works with
Integrations listed for Text ‑ AI Agent & Live Chat
CheckoutHubSpotMailchimpMessengerOpen AITwilio SMS
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Frequently asked questions

Convert live chat into revenue with Text. The AI customer service tool featuring cart tracking, automated support and sales analytics. Try it free. It's a chat tool for ecommerce stores.