Text ‑ AI Agent & Live Chat

Shopify chat app by Text·Turn support into sales. See live carts, past orders, and spend.

Snapshot

#525of 820 inChat

Text ‑ AI Agent & Live Chat is newly listed on the Shopify App Store. Ongoing.AI is observing daily category rank, search-keyword position, install footprint, and listing changes from launch — first tracked May 28, 2026. The trajectory is being captured before the first reviews accumulate.

Pricing

From $25/mo

free_trial

Built for Shopify

No

Years live

0

launched May 12, 2026

Last updated

Jul 3, 2026

Shopify listing

Catalog position

Where Text ‑ AI Agent & Live Chat sits in the App Store.

Rank and percentile inside the Chat category — the competitive shape of the niche around this app.

Rank in Chat

#525

of 820 active apps

Review count percentile

0th

vs category siblings

Rating percentile

0th

vs category siblings

Years on App Store

0

since 2026

Listing change cadence

What Text ‑ AI Agent & Live Chat has changed lately.

Every pricing tweak, tagline refresh, and Shopify-side listing ping. Captured from Ongoing.AI’s per-scrape diff log — the cadence and the content of changes, in one strip.

Listing changes · last 21 days+21shopify_lastmod: 2026-06-12 → 2026-06-13shopify_lastmod: 2026-06-13 → 2026-06-14shopify_lastmod: 2026-06-14 → 2026-06-15shopify_lastmod: 2026-06-15 → 2026-06-16shopify_lastmod: 2026-06-16 → 2026-06-17shopify_lastmod: 2026-06-17 → 2026-06-18shopify_lastmod: 2026-06-18 → 2026-06-19shopify_lastmod: 2026-06-19 → 2026-06-24categories: Chat → Chat (+1 more)shopify_lastmod: 2026-06-24 → 2026-06-26shopify_lastmod: 2026-06-26 → 2026-06-29shopify_lastmod: 2026-06-29 → 2026-06-30shopify_lastmod: 2026-06-30 → 2026-07-01shopify_lastmod: 2026-07-01 → 2026-07-03Jun 13, 26Jun 23, 26Jul 4, 26

Shopify Lastmod · Jul 4

2026-07-01 → 2026-07-03

Shopify Lastmod · Jul 2

2026-06-30 → 2026-07-01

Shopify Lastmod · Jul 1

2026-06-29 → 2026-06-30

PricingIdentity & listingCadence

Plans

Text ‑ AI Agent & Live Chat pricing tiers.

Essential

$25/month

  • AI Copilot
  • Live visitors tracking
  • Real-time cart preview
  • Tracking orders from chats
  • Cart recovery campaign
  • Sales reporting
  • Shared inbox and ticketing system
  • Live chat, email, and Messenger

Growth

$99/month

  • Everything from Essential
  • Chat topics insights
  • Tag suggestions
  • Ticket and chat summary
  • Multilingual support
  • Advanced widget customization
  • Advanced reporting
  • Unlimited chat hisotory

Capabilities

What Text can do.

The 37 capabilities Text lists across each of its 2 categories, in Shopify’s own taxonomy. Pulled directly from the App Store listing.

Chat

Real-time messaging

12
  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Social media
  • File upload
  • Multi-language
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

11
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys
  • Send transcript

Customization

9
  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Upsell and cross-sell

Customization

1
  • Cart upsell

Offers and recommendations

2
  • Product recommendations
  • AI recommendations

Analytics

2
  • Conversion rates
  • Funnel performance

FAQ

Text — frequently asked questions.

What is Text on Shopify?
Text, officially listed on the Shopify App Store as Text ‑ AI Agent & Live Chat, is a Shopify app in the Chat category. Turn customer service into a sales channel. See live carts, past orders, and lifetime spend as you chat. Get notified when items are added, removed, or ordered mid-conversation. The AI agent spots buying intent and acts on it, understanding conversation context to answer product questions from live inventory and show product cards in chat. One inbox for every channel — website, SMS, Messenger, WhatsApp, and email. Every chat sale logs to reports, with order details pinned to the conversation.
How much does Text cost?
Text has 2 paid plans on the Shopify App Store, starting at $25/month and going up to $99/month.
Is Text free?
No, Text is a paid Shopify app. Plans start at $25/month on the Shopify App Store.
When was Text launched?
Text launched on May 12, 2026.
Is Text Built for Shopify?
Text does not currently carry Shopify's Built for Shopify badge. The badge is awarded to apps that meet Shopify's published standards for performance, ease of use, and merchant value — many high-quality apps operate without it.
What are the best Text alternatives?
Merchants commonly compare Text with PageFly Landing Page Builder, Shopify Inbox, Kaching Bundles App & Upsells, and BOGOS. Each alternative covers a similar use case but differs on pricing model, integration depth, and the specific themes merchants praise in reviews — see the alternatives section above for a side-by-side.

Methodology

Where the numbers come from.

Ratings, review counts, pricing tiers, “Built for Shopify”, launch date, and category memberships come from the live Shopify App Store listing — refreshed daily by Ongoing.AI’s crawler. The review-count trajectory is the diff between today’s snapshot and snapshots from 7 and 28 days ago. Topic counts and sentiment come from the review corpus, topic-tagged with Claude. Install footprint is observed via Ongoing.AI’s tech-detection pass against actively-tracked Shopify storefronts. Catalog position is computed at snapshot time against every active app sharing the primary category. Snapshot generated .

Find every brand running Text ‑ AI Agent & Live Chat.

Ongoing.AI tracks every Shopify brand’s app stack daily. Pull the full install list, filter by vertical or geography, and catch the moment merchants install — or churn off.

Prefer the source? View Text ‑ AI Agent & Live Chat on the Shopify App Store ↗